--- title: "Changelog - Page 3 - Sign Customiser" description: "Product updates, new features, and improvements to Sign Customiser - the automated sign selling and AI sign design solution. Browse our changelog to stay up to date." url: "https://www.signcustomiser.com/changelog/3/" last_updated: "2026-11-01" --- Search changelog…/ Filter by tag [All206](/changelog/)[feature186](/changelog/tag/feature/)[AI Sign Designer14](/changelog/tag/ai-sign-designer/)[fix23](/changelog/tag/fix/)[neon16](/changelog/tag/neon/)[metal8](/changelog/tag/metal/)[acrylic9](/changelog/tag/acrylic/)[lightbox7](/changelog/tag/lightbox/)[wood4](/changelog/tag/wood/)[aluminium4](/changelog/tag/aluminium/)[wood-frame3](/changelog/tag/wood-frame/)[stencil3](/changelog/tag/stencil/)[performance10](/changelog/tag/performance/)[braille3](/changelog/tag/braille/)[improvement1](/changelog/tag/improvement/) Sep 18, 2026 2026.9 - [feature](/changelog/tag/feature/) ## [More reliable inch and pound figures across Sign Customiser](/changelog/more-reliable-inch-and-pound-figures/) Sign Customiser now handles inch and pound Stores more reliably. Whole inches stay whole after you save and reload. Volumetric divisors show one number with a full unit label on every screen. Product dimensions in emails and exports use exact inch arithmetic. Minimum size limits in the admin follow your Store length unit. ## What’s Changed - **Whole inches stay whole**Type 31 inches in the merchant admin. You see 31 after reload, not 30.999. - **One divisor number everywhere**The length-pricing form, size-boundary editor, shipping warning modal and customer price breakdown show the same volumetric divisor for your Store unit pair. - **Full divisor labels**Every volumetric divisor shows its complete unit. Examples are cm³/kg, in³/kg, cm³/lb, and in³/lb. - **Clearer parcel mode names**Volumetric parcel labels no longer suggest an imperial number when the figure is metric. - **Exact inch dimensions in output**Order emails, exports, and product detail use exact inch arithmetic for displayed dimensions. - **Minimum sizes in your Store unit**Font, icon, and colour minimum sizes display in centimetres or inches to match your Store setting. - **Drafts follow your Store units**Unsaved admin forms re-project values when your Store units change. - **Shopify pounds for pound Stores**This is a staged rollout. Sign Customiser enables pounds for add-weight-to-product on pound Stores after verification. - **Metric Stores unchanged**Centimetre and kilogram Stores see no change to existing numbers. Sep 17, 2026 2026.9 - [feature](/changelog/tag/feature/) - [AI Sign Designer](/changelog/tag/ai-sign-designer/) ## [Lower prices for AI purchased credits](/changelog/lower-prices-for-ai-purchased-credits/) AI purchased-credit packs now cost USD 10, USD 25, or USD 75. You still receive 40, 120, or 400 credits. ## What’s changed - **Lower pack prices.** The 40-credit pack costs USD 10, the 120-credit pack costs USD 25, and the 400-credit pack costs USD 75. - **The same credit amounts.** Each pack includes the same number of AI purchased credits as before. Sep 16, 2026 2026.9 - [feature](/changelog/tag/feature/) ## [Find Sign Makers Pro is included with your Sign Customiser subscription, or costs USD 100 per year](/changelog/find-sign-makers-pro/) ![](/brand/find-sign-makers-mark.svg)Find Sign Makers is our global directory of sign manufacturers. A listing is free. ![](/brand/find-sign-makers-mark.svg)Find Sign Makers Pro is the paid level of the directory. There are two ways to get Pro. Link your listing to an active paid Sign Customiser subscription, or buy Pro on its own for USD 100 per year. Our [![](/brand/find-sign-makers-mark.svg)Find Sign Makers page](/find-sign-makers/) gives the details. ## What’s Changed - **Pro is included with your Sign Customiser subscription**![](/brand/find-sign-makers-mark.svg)Find Sign Makers Pro is included with an active paid Sign Customiser subscription when your listing is linked and publicly verified. Not on trial or the Development plan. It ends when the subscription ends or the listing is unlinked. - **Link your listing from your admin**The Store owner links the listing from the ![](/brand/find-sign-makers-mark.svg)Find Sign Makers Pro page of their Sign Customiser admin. We send a one-time link to the email address on that listing. The manufacturer accepts the link while signed in to the ![](/brand/find-sign-makers-mark.svg)Find Sign Makers account. The link expires after 7 days. Only a claimed listing can be linked. - **Or buy Pro on its own**Pro costs USD 100 per year. No tax is added. The subscription renews each year. A listing that is linked to a subscribing Store has nothing to buy. - **Public verification comes first**You must have a publicly verified profile before you can buy or receive Pro. That means a verification record and a completeness score of 90 or more. Verification is free and stays free. - **What a Pro profile gets**A Pro profile is matched first for quote requests. It is put above free profiles on every listing page. The Pro badge shows on the profile and on its listing rows. It shows the project gallery, the email address and the telephone number. The placement and the Pro badge need a publicly verified profile. - **What a free profile shows**A free profile shows no project gallery, no email address and no telephone number. It shows a note that these show only on Pro profiles. Every profile, free or Pro, keeps its website link. - **Register in the directory**The ![](/brand/find-sign-makers-mark.svg)Find Sign Makers page links to the registration page on findsignmakers.com. It does not link to a Google Form. - **Manufacturing Partners is a different programme**A Sign Customiser subscription includes ![](/brand/find-sign-makers-mark.svg)Find Sign Makers Pro. It does not include Manufacturing Partners. The [Manufacturing Partners page](/manufacturer-registration/) says so too. Sep 12, 2026 2026.9 - [feature](/changelog/tag/feature/) - [AI Sign Designer](/changelog/tag/ai-sign-designer/) ## [Monthly AI plan credits and larger credit packs](/changelog/monthly-ai-plan-credits-and-larger-credit-packs/) Current ladder plans now include AI plan credits each month. Your Store can use the AI Sign Designer before you buy extra credits. AI purchased credit packs also contain twice as many credits as before. ## What’s Changed - **Get monthly AI plan credits.** Seed includes 15 credits. Growth plans include 25, 50, 75, 100, or 125. Ultimate includes 150. - **Keep the same yearly allowance.** A yearly plan receives the same monthly allowance as its monthly equivalent. - **See when credits reset.** AI plan credits reset on your monthly billing anniversary and do not roll over. - **Keep AI purchased credits.** Sign Customiser uses AI plan credits first. AI purchased credits never expire. - **Get twice the credits per pack.** Buy 40 AI purchased credits for $12, 120 for $30, or 400 for $90. - **See each balance.** The AI Credits card shows both balances and your next AI plan credit reset date. Sep 8, 2026 2026.9 - [feature](/changelog/tag/feature/) - [fix](/changelog/tag/fix/) ## [Custom design upload and visualiser improvements](/changelog/custom-design-file-upload-improvements/) The desktop visualiser now shows uploaded designs large and centred. When scene backgrounds are available, it shows the selected scene behind them. Custom design forms also accept WebP, AVIF, GIF and BMP files. Shoppers get a clear message when a file type is not supported. ![Two uploaded designs centred on a marble scene background in the custom design visualiser](/_astro/changelog-custom-design-file-upload-improvements-visualiser.DYY1ShuM_ZJOmNs.webp)![Custom design form showing an accepted WebP upload](/_astro/changelog-custom-design-file-upload-improvements-form.DAncVIg5_ZuNn75.webp) ## What’s Changed - **Show uploads on the stage.** Display accepted images large and centred in the visualiser. Arrange multiple uploads side by side and show the file name below each preview. - **Use scene backgrounds.** Display the selected scene behind uploaded designs. Show background choices on desktop when a merchant enables more than one scene background. Do not show these choices for lightbox customisers. - **Accept more image files.** Accept WebP, AVIF, GIF and BMP uploads on every custom design form. Keep each file in the shopper’s original format. - **Show clear file errors.** Show a merchant-editable message on the file field when a file type is not supported. Keep the general submission error for other failures. - **Show document file types.** Show an extension badge for PDF, AI and EPS files when an image preview is not available. - **Cover every custom design form.** Apply the upload and preview improvements to customisers with custom design forms for every sign product type. Sep 6, 2026 2026.9 - [feature](/changelog/tag/feature/) - [fix](/changelog/tag/fix/) - [neon](/changelog/tag/neon/) - [acrylic](/changelog/tag/acrylic/) - [metal](/changelog/tag/metal/) - [stencil](/changelog/tag/stencil/) - [wood](/changelog/tag/wood/) ## [Default scene background sizing and product image fixes](/changelog/default-scene-background-sizing/) Sign Customiser keeps the built-in blue/grey background consistent for compatible sign customisers. Select it and enable “Use the selected background in the product image” to carry it into cart and order product images. Enter a positive real width to scale the visualiser and Review screen, then use the same option to scale the cart and order image. Without saved dimensions, the sign keeps its usual fit, while an enabled product-image option still uses the selected built-in colour. ![Scene Editor showing default background size fields and visualiser scaling](/_astro/changelog-default-scene-background-sizing.U1OGhlsQ_Z2iRJfe.webp) ## What’s Changed - **Set the default background size.** In the Scene Editor, enter a positive width under “Display default blue/gray background image”. You can also save a height, but the width drives proportional scaling. The fields show when preview or Review images and the default background are enabled. “Scale visualisation with size” must be on, and Drag, Scale and Rotate must be off. They start blank, with 300 cm as a recommended placeholder. - **Scale every preview consistently.** With “Scale visualisation with size” on and a positive default background width, the visualiser and Review screen scale the sign against the built-in background. Enable “Use the selected background in the product image” for compatible customisers to scale cart and order product images too. Leave the fields blank to keep the usual fit. - **Keep product images on the chosen backdrop.** With “Use the selected background in the product image” enabled, supported non-Lightbox Konva customisers show the selected built-in background as a flat colour in product images. This includes Neon, Channel, cut-out, stencil and wooden sign types. This replaces the previous fallback image, including the demonstration photo when no Main Product Image is configured. - **Keep Material Length sizes in order.** Advanced Letter (Material Length) customisers with an unset size limit no longer show Medium or Large smaller than Small on backgrounds without dimensions. The Small preview stays the same. Aug 25, 2026 2026.8 - [feature](/changelog/tag/feature/) ## [Export quote PDFs from your Quotes inbox](/changelog/export-quote-pdfs-from-your-quotes-inbox/) Sign Customiser now turns every quote request and custom design submission into a PDF your team can save, share or use while preparing a price. The redesigned Quotes inbox puts the customer’s details, answers, design choices and files on one clear page, so there is less digging when it is time to follow up. ![Form submission detail page showing customer answers, two artwork uploads, Resend Email and Download Quote](/_astro/changelog-quotes-inbox.DPDDr9Ps_ZJu80Q.webp) Download Quote carries the same information into a document that is ready to share or keep with the job. ![Exported form submission PDF showing the summary, product selections, customer responses and two uploaded pictures](/_astro/changelog-quote-pdf-export.TczzYb-u_1cvavC.webp) ## What’s Changed - **Download a complete quote PDF**Use Download Quote on any quote request or custom design submission to create a document with the information your customer supplied. - **See customer pictures in the document**The PDF includes compatible uploaded pictures alongside the submission details. Every attached file is still listed, even when it cannot be displayed as an image. - **Find the full enquiry in one place**Contact details, form answers, product selections, quoted price, design preview and files are grouped into clear sections when they are available. - **Work through quotes faster**The simpler Quotes inbox has clearer filters, compact rows and direct links to each submission, with Resend Email and Download Quote ready on the detail page. - **Keep original files within reach**Preview and download customer uploads from the submission page when your team needs the source artwork. Aug 25, 2026 2026.8 - [performance](/changelog/tag/performance/) ## [Customisers now load up to 20x faster, worldwide](/changelog/customisers-now-load-up-to-20x-faster/) Sign Customiser now delivers your customiser’s configuration from a global edge network of over 300 locations, so shoppers get it from a server near them instead of waiting on a round trip across the world. In our real-world testing from Australia, the data that powers the customiser arrived in about 60 milliseconds instead of over a second — roughly 20x faster — and shoppers in every region see a similar jump because the copy they download is served from their nearest city. Speed never comes at the cost of accuracy: the moment you save a change to your customiser — pricing, colours, sizes, fonts, anything — the edge copies are refreshed worldwide within seconds, so every shopper always sees your latest design and prices. ## What’s Changed - **Customiser data served from the edge**The configuration your customiser loads on every visit now comes from the shopper’s nearest edge location rather than a single origin server. - **Up to 20x faster in far-away regions**Measured load times for customiser data dropped from over a second to around 60 milliseconds for shoppers on the other side of the world, with meaningful gains everywhere else too. - **Always fresh, everywhere**Saving a change in your admin clears the old copies globally within seconds, so faster never means out of date. - **Snappier first impressions**Shoppers reach a ready-to-design customiser sooner, which means less waiting on slow connections and mobile networks. Aug 24, 2026 2026.8 - [feature](/changelog/tag/feature/) ## [Access all your quotes via the API](/changelog/read-past-quote-requests-over-the-api/) Until now the only automatic export for quote requests was the `form:submitted` webhook, which sends each enquiry once, as it arrives. If you connected your CRM after the enquiries came in, or a delivery was missed, that history stayed in your admin. The Sign Customiser API can now read it back, and it is the path we recommend for new integrations. ## What’s Changed - **Your quote history is available**The new quotes endpoint returns the quote requests and custom design submissions your store has collected, newest first, so an integration set up today can still import everything that came before it. - **Quotes and custom designs in one place**Both kinds of submission come back from the same endpoint, each labelled with its type, matching the Quotes page in your admin. - **Filter to the pipeline you want**Narrow the list by customiser, by form, by submission type, or to a date range, so a multi-product store can route enquiries to different teams. - **Answers as your customer gave them**Each submission carries the question labels that were on the form when it was filled in, so renaming or removing a question later never rewrites your history. - **Attachments included**Customer uploads, product previews and generated design files come back as their own list, with the original filename and a working download link. - **Design details on quote requests**Quote Mode enquiries also return the options the customer chose and the price they were quoted, alongside their answers. - **A separate permission**Reading submissions needs its own `quotes:read` scope on your API key. A key that only manages your customisers cannot see customer contact details or uploads. The `form:submitted` webhook keeps working and keeps firing on every new submission, but it is now the legacy export path and is deprecated in favour of the API. Nothing you have set up will stop working, and there is no cut-off date. If you are building something new, read from the API instead. Your Quotes page now links straight to the reference for this endpoint. Quote requests sent to a form that was deleted a long time ago may not be readable, because the platform kept no proof of which store owned them. Aug 24, 2026 2026.8 - [feature](/changelog/tag/feature/) ## [Connect an AI agent to your Store](/changelog/mcp-server-for-ai-assistants/) Connect an AI agent to your Store in Sign Customiser. Ask it to set up customisers, change options and pricing, or find orders, quotes and revenue summaries. Each connection has access to one Store. Review the permissions requested by the agent before you approve the connection. Review its activity or revoke its access from **Tools & Settings > MCP server**. ## How it helps - **Manage customisers.** Add colours, fonts, sizes and materials, or change your pricing. - **Find Store information.** Ask your agent for orders, quotes and revenue summaries. - **Review its work.** See agent activity and Store changes in the merchant admin. ## Get started 1. Open the [MCP server page](/mcp/) to learn what your agent can do. 2. Follow the [setup guide](/help/mcp/guides/connect/). 3. Enter `https://mcp.signcustomiser.com` when your agent asks for the server URL. 4. Confirm the Store. If you have more than one Store, select the correct one. 5. Review the requested permissions and approve the connection. Search changelog…/ ESC ## Sitemap See the full [sitemap](/sitemap.md) for all pages.