--- title: "Let customers save their AI design and send you their details - Sign Customiser Changelog" description: "Changelog: Let customers save their AI design and send you their details. Learn about the latest updates and improvements to Sign Customiser." url: "https://www.signcustomiser.com/changelog/ai-sign-designer-save-my-design-form/" last_updated: "2026-10-30" --- The AI Sign Designer can take up to four minutes to make a design. Some customers leave before the design is ready. You can now add a Save design form to the AI Sign Designer. A card with your Save design form shows below the upload step while the design builds. The customer enters an email address and can then close the page. When the design is final, you get one email with the contact details and the design. ![The build screen at stage 1, with a Save my design form that has Email and WhatsApp fields below the Upload your logo step in the sidebar](/_astro/changelog-ai-sign-designer-save-my-design-form-building.DXEsTjeV_Z2nabBh.webp) ## What’s Changed - **Select a form to start.** Open **Core Setup > Custom Designs**. In the **Set up AI Sign Designer** section, select a form in **Save design form**. The list shows the Custom designs forms that have a required Email field. You can use your fallback form if the list shows it. The default is **None**, so your customisers do not change until you select a form. Your plan must include custom design forms. - **The card uses your form.** The title of the card is the label of the form. The text below the title is the description of the form. File Upload fields do not show, because Sign Customiser attaches the customer’s image. - **Customers can close the page.** Sign Customiser links each request to the customer’s AI design. After the customer sends the form, the card shows **Your design is saved**. The note below the progress bar changes to **Your design is saved. You can close this page.** on all screen sizes. - **Save the design when it is ready.** On a desktop screen, the card stays below the upload step after the design is ready. On a phone with the step-by-step sidebar, the card moves to the top of the sidebar. The button below the price does not change, so customers can still buy. When the customer saves the design at this point, you also get the options, the price and the preview images. If your plan includes sharing and **Share Sign Location** is not **Disabled**, the email can have a link that opens the saved design. - **Save a new version.** After the design is ready, a customer who sent the form sees **Save this version**. This button opens the form again with the last email address. Each save makes a new request with the current design. ![The customiser after the design is ready, with the empty Save my design form below the upload area and above the tube colours, the price and the Finish button](/_astro/changelog-ai-sign-designer-save-my-design-form-ready.DJDWGObe_Z1bOPAH.webp) - **One email for each request.** Sign Customiser sends the email to the Receiver Email of the form when the AI makes the design. It also sends the email when the design fails. If the design is not final after 10 minutes, Sign Customiser sends the email at that time. The email has the contact details, the status of the design, and links to the original upload, the generated SVG and the AI design file. A saved design uses no more AI credits. - **See the design in Quotes.** Each saved design is a request in **Quotes**. The request has an **AI design** card with the original artwork, the generated artwork and a **View AI design file** link. - **Use your brand colours.** **Theme Colors** has a new **Save my design form** group. Set the Background, Border, Heading Text, Body Text, Button Background and Button Text colours. An empty colour uses the matching theme colour. The live preview on Theme Colors and Custom Designs shows the card. - **Translate the build screen.** You can now change and translate this text: - The titles and messages of the build stages. - The build screen note. - The design review, no AI credits and too many uploads screens. Change the text in the **Language** card on Custom Designs. Translate it in **Settings > Languages**. The English text does not change until you change it. ![On a phone, the finished design with the Save my design form at the top of the sidebar, above the price and the Finish button](/_astro/changelog-ai-sign-designer-save-my-design-form-ready-mobile.F0zDSY6-_Z2h0g8l.webp) ## When the card does not show Before the customer sends the form, the card does not show in these conditions: - No Save design form is selected. - The fallback form shows. - The AI cannot make the design, or the design needs a design review. - Your Store has no AI credits to start a design. - The customer opens the design from a share link. After the customer sends the form, the card keeps its saved message for that design. ## Get started Read section 8, “Let customers save their design”, in [Choose an AI Sign Designer setup](/help/guides/ai-sign-designer-setups/). - [feature](/changelog/tag/feature/) - [AI Sign Designer](/changelog/tag/ai-sign-designer/) Let your customers design their own signs ![Three custom sign types: neon, acrylic, and brushed metal letters](/_astro/sidebar-sign-showcase.9TDqJKD9_TbyVB.webp) Add a full sign customiser to your online store in minutes. Neon, acrylic, metal — with real-time pricing. [Start your free 7-day trial](/install/) Works with Shopify, WooCommerce, Wix & more. 7 days free. Every plan includes every feature. ## Previousupdates [View all updates](/changelog/) - [October 24, 2026Unused AI Sign Designer Email Labels RemovedSeven labels of the old AI sign designer email form are removed from the merchant admin, Languages, the API and MCP.fix](/changelog/remove-unused-ai-sign-designer-email-labels/) - [October 23, 2026AI Sign Designer Available Now on API and MCPSend an image to the Sign Customiser API or to an AI agent. Get a sign design as SVG, EPS and Illustrator-compatible PDF files.feature](/changelog/ai-sign-designer-available-now-on-api-and-mcp/) - [October 18, 2026Add a Buy it now button to your customiserShow a second button under the add-to-cart button. This button adds the sign to the cart and opens checkout in one step.feature](/changelog/buy-it-now-button/) - [October 17, 2026Add up to 10 background imagesUse up to 10 background images in each customiser.feature](/changelog/ten-background-images/) [View all updates](/changelog/) ## Sitemap See the full [sitemap](/sitemap.md) for all pages.