---
title: "Automatic customer confirmation emails - Sign Customiser Changelog"
description: "Changelog: Automatic customer confirmation emails. Learn about the latest updates and improvements to Sign Customiser."
url: "https://www.signcustomiser.com/changelog/automatic-customer-confirmation-emails/"
last_updated: "2026-10-22"
---

Sign Customiser can now send customers an automatic confirmation when they submit a quote request or custom design form. Each customiser has its own opt-in setting, so nothing is sent until you turn it on.

## What’s Changed

- **Automatic acknowledgements**Give customers immediate confirmation that their quote request or custom design submission has arrived
- **Separate wording for each form**Write a different message for quote requests and custom design submissions, with editable subject lines and email bodies
- **Your branding and reply address**Use your store’s email branding and route customer replies back to your inbox
- **Clear sending status**See whether each submission flow is sending, with a direct link to fix any missing setup
- **Safe template controls**Browse customer-safe variables and reset the wording to Sign Customiser’s default at any time

- [feature](/changelog/tag/feature/)

Let your customers design their own signs

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Add a full sign customiser to your online store in minutes. Neon, acrylic, metal — with real-time pricing.

[Start your free 7-day trial](/install/)

Works with Shopify, WooCommerce, Wix & more. 7 days free. Every plan includes every feature.

## Previousupdates

[View all updates](/changelog/)

- [August 4, 2026Native discounts are finally in Shopify.Shopify discount codes and automatic discounts can now target every generated sign or products from one customiser, with no delay after product creation.feature](/changelog/native-discounts-are-finally-in-shopify/)
- [August 3, 2026Categorised Shopify product types for generated signsNewly generated Shopify products now use a product type that matches the sign category, making collections and automations easier to manage.feature](/changelog/categorised-shopify-product-types/)
- [August 2, 2026Price letters by positionSet a different price for each letter position in Simple Letter and Advanced Letter customisers, including free early letters and automatic pricing for longer text.feature](/changelog/price-letters-by-position/)
- [July 29, 2026Accurate sizing and pricing for custom shape signsCustom shape backboards now size and price to their exact outline. Shoppers set one dimension, the shape keeps its true proportions, and cut files match.feature](/changelog/accurate-custom-shape-sizing-and-pricing/)

[View all updates](/changelog/)

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.