---
title: "Sign Customiser glossary"
description: "Definitions for Sign Customiser product, platform, sign type, and pricing terms."
url: "https://www.signcustomiser.com/glossary/"
last_updated: "2026-08-28"
---

# Sign Customiser glossary

Use this glossary to understand the terms in Sign Customiser guides, product pages, and integrations.

## Product and platform terms

**Sign Customiser**

Sign Customiser is software that helps sign businesses sell custom signs online with customer previews and pricing.

**Customer customiser**

The shopper-facing sign design tool. Customers choose options, adjust their design, and review the price or quote.

**Merchant admin**

The dashboard where a merchant configures customisers, options, pricing, and Store settings.

**Store**

A merchant's Shopify or Universal selling account. The product uses Store in customer-facing text, even when the data model uses Team.

**Universal**

The Sign Customiser platform for non-Shopify and custom website integrations.

**Shopify integration**

The Sign Customiser app and theme integration for Shopify stores.

**AI Sign Designer**

The AI-assisted design flow that turns an image into a sign design.

## Sign types

**LED neon sign**

A sign product that uses LED neon elements and custom options.

**Channel letter sign**

A sign made from separate three-dimensional letters.

**Lightbox sign**

An illuminated sign with a lightbox body and configurable options.

**Acrylic sign**

A sign product that uses acrylic letters or panels.

**Metal sign**

A sign product made from cut or formed metal.

**Wood sign**

A sign product made from wood letters or a wood board.

**Stencil sign**

A sign product prepared for stencil-style production.

## Pricing models

A pricing model controls how Sign Customiser calculates a custom sign price. Choose the model that matches the product and its measurements.

**`FIXED_WIDTH` (Simple Letter)**

Prices letters with configured tiers, character counts, and line prices. This model also owns the current fixed-height sizing path.

**`MATERIAL_LENGTH` (Advanced Letter)**

Prices a sign from the measured material length of its letters and a configured price per unit.

**`FRAME_FIT` (Frame Fit)**

Prices a sign from its frame dimensions and configured area pricing.

**`FIXED_HEIGHT`**

A deprecated legacy model. Do not use it for new customisers. Use`FIXED_WIDTH` with the current height sizing strategy.

Read the [pricing model guide](/models/) for setup details, or visit the [installation guide](/install/) to choose a platform.

## Sitemap

See the full [sitemap](/sitemap.md) for all pages.