# DELETE Delete a backboard

Removes the backboard and returns a deletion receipt: a snapshot of exactly what was removed, so the caller can verify and report the change. A backboard anything still references is refused with a 409 `resource_in_use` listing the referencing rows — support finishes that offer it, materials and mountings that exclude it, and saved presets that chose it — and references are never silently cleared. Requires `customisers:write` and an `Idempotency-Key`; retrying the same request and key replays the original receipt after the row is gone. The delete clears the customiser's cached storefront configuration and runs the advisory language sync, and never regenerates Shopify products, product images, or the product cache.

- Source URL: https://www.signcustomiser.com/help/api/v3-delete-delete-a-backboard/
- Markdown URL: https://www.signcustomiser.com/help/api/v3-delete-delete-a-backboard.md
- Group: Customiser backboards
- Method: DELETE
- Path: /api/v3/customisers/{customiser_id}/backboards/{backboard_id}
- Auth: Bearer token
- Required scopes: `customisers:write`

## Path parameters

- customiser_id (string, required): The customiser id. Example: 1
- backboard_id (string, required): The backboard id. Example: 11

## cURL example

```bash
curl https://web.signcustomiser.com/api/v3/customisers/1/backboards/11 \
  --request DELETE \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_API_TOKEN'
```

## Response examples

### 200 DELETE 200 example 1

```json
{
  "data": {
    "object": "backboard_deletion_receipt",
    "id": 11,
    "customiser_id": 42,
    "deleted": true,
    "resource": {
      "object": "backboard",
      "id": 11,
      "customiser_id": 42,
      "name": "Clear Acrylic Panel",
      "description": null,
      "backboard_type": "board",
      "letter_type_ids": [],
      "outline_size": null,
      "allow_multilayer": false,
      "custom_background_enabled": false,
      "show_custom_background": false,
      "base_price": 0,
      "currency": "USD",
      "price_multiplier": 1,
      "price_multiplier_target": "base_letter_price",
      "price_per_sq_cm": null,
      "sort_order": 1,
      "image_url": null,
      "button_image_url": null,
      "geometry": {
        "has_custom_shape": false,
        "status": null,
        "failure_reason": null,
        "measured_at": null
      },
      "created_at": "2026-08-13T00:00:00Z",
      "updated_at": "2026-08-13T00:00:00Z"
    }
  },
  "links": {
    "self": "https://web.signcustomiser.com/api/v3/customisers/42/backboards/11",
    "documentation": "https://www.signcustomiser.com/help/api/"
  },
  "meta": {
    "api_version": "v3",
    "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
  }
}
```

### 400 Missing idempotency key

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/missing_idempotency_key",
  "title": "Missing idempotency key",
  "status": 400,
  "code": "missing_idempotency_key",
  "detail": "Provide an Idempotency-Key header for this write.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 401 Missing API key

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/missing_api_key",
  "title": "Missing API key",
  "status": 401,
  "code": "missing_api_key",
  "detail": "Provide a store API key as a bearer token.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 403 Insufficient scope

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/insufficient_scope",
  "title": "Insufficient scope",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "This operation requires the customisers:write scope.",
  "required_scopes": [
    "customisers:write"
  ],
  "granted_scopes": [
    "customisers:read"
  ],
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 404 Unknown backboard

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/resource_not_found",
  "title": "Resource not found",
  "status": 404,
  "code": "resource_not_found",
  "detail": "The requested resource does not exist or does not belong to the authenticated store.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 409 Backboard still referenced

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/resource_in_use",
  "title": "Resource in use",
  "status": 409,
  "code": "resource_in_use",
  "detail": "This backboard is still referenced by support_colour records.",
  "errors": [
    {
      "pointer": "",
      "code": "resource_in_use",
      "detail": "The backboard is referenced by other records."
    }
  ],
  "referenced_by": [
    {
      "type": "support_colour",
      "id": 23
    }
  ],
  "referenced_by_count": 1,
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 422 Unknown parameter

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/unknown_parameter",
  "title": "Unknown query parameter",
  "status": 422,
  "code": "unknown_parameter",
  "detail": "This endpoint accepts no query parameters.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 429 Option write budget exhausted

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/rate_limited",
  "title": "Too many requests",
  "status": 429,
  "code": "rate_limited",
  "detail": "You have exceeded the request limit for this API key.",
  "retry_after": 37,
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```