# GET Get an AI sign design job

Returns a job's state, its result and its credit receipt. Requires `ai_sign_designs:read`. Any API key or AI agent connection of the store can read the store's jobs; another store's job and an unknown id answer the same 404. Poll no more often than `poll_after_seconds`. When `status` is `delivered`, each ready file in `result.files` has a `url` that downloads it with your API key, and a `download_url` that needs no key or login, so you can pass it to a manufacturer or another system. A `download_url` does not expire: every request to it redirects to a fresh download that is valid for five minutes. It stops working if the design is erased. A file that is not ready has neither link. The design can be delivered while an optional EPS or PDF conversion is still `processing` or has `failed`. The credit is charged once for the design either way. Retry a failed conversion free with `POST /api/v3/ai-sign-design-jobs/{job_id}/exports`. When `status` is `failed`, `error` says what to do next and no credit was charged.

- Source URL: https://www.signcustomiser.com/help/api/v3-get-get-an-ai-sign-design-job/
- Markdown URL: https://www.signcustomiser.com/help/api/v3-get-get-an-ai-sign-design-job.md
- Group: AI sign designs
- Method: GET
- Path: /api/v3/ai-sign-design-jobs/{job_id}
- Auth: Bearer token
- Required scopes: `ai_sign_designs:read`

## Path parameters

- job_id (string, required): The opaque job ID. Example: aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j

## cURL example

```bash
curl https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_API_TOKEN'
```

## Response examples

### 200 GET 200 example 1

```json
{
  "data": {
    "object": "ai_sign_design_job",
    "id": "aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j",
    "status": "delivered",
    "product_family": "neon",
    "customiser_id": null,
    "letter_type_id": null,
    "source_file": {
      "id": "aisrc_9f2c4b7ad13e6058ba41cd4201",
      "media_type": "image/png",
      "byte_size": 184320,
      "width_px": 1600,
      "height_px": 900,
      "url": "https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j/files/source",
      "download_url": "https://web.signcustomiser.com/ai-design-files/Wa60lEfaTgSKNoXIh0q8dn1ijiMklLiKtPvs51weaITQyDoUpCMhfTPQrvNWrQLV"
    },
    "output_formats": [
      "svg",
      "eps",
      "illustrator_pdf"
    ],
    "poll_after_seconds": null,
    "result": {
      "display_treatment": "drawn",
      "files": {
        "svg": {
          "state": "ready",
          "purpose": "design",
          "media_type": "image/svg+xml",
          "byte_size": 18432,
          "url": "https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j/files/svg",
          "download_url": "https://web.signcustomiser.com/ai-design-files/K8RlIzJLh3ZJchirFwxb8umEpjUyUoZfi51Cg1FCTW4vD55TtY4vrq9Iud04WavV",
          "error": null
        },
        "eps": {
          "state": "failed",
          "purpose": "manufacturing_export",
          "media_type": "application/postscript",
          "byte_size": null,
          "url": null,
          "download_url": null,
          "error": {
            "code": "export_failed",
            "detail": "The conversion to EPS failed. The design and its SVG are not affected, and the credit charge does not change. Send POST /api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j/exports to try again. A retry is free and does not run the AI sign designer again.",
            "retryable": true
          }
        },
        "illustrator_pdf": {
          "state": "ready",
          "purpose": "manufacturing_export",
          "media_type": "application/pdf",
          "byte_size": 41877,
          "url": "https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j/files/illustrator_pdf",
          "download_url": "https://web.signcustomiser.com/ai-design-files/JBLCgdqNFX1RBiQKK2i7GiWeh35LClaKcsbLDNv21WYlDMtf5jFpecvK1Irkdbwk",
          "error": null
        },
        "raster_preview": {
          "state": "ready",
          "purpose": "preview",
          "media_type": "image/png",
          "byte_size": 512304,
          "url": "https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j/files/raster_preview",
          "download_url": "https://web.signcustomiser.com/ai-design-files/yv4v2Oz5HRxkr4OfsvPu6P9EiNdfQtdV5K6vB8pzgvTf6RpTn2fehWtZlXkvmWTB",
          "error": null
        },
        "face_svg": null
      },
      "assessed_dimensions": {
        "width_cm": 50,
        "width_in": 19.69,
        "height_cm": 28.1,
        "height_in": 11.06,
        "authored_units": {
          "width_cm": "centimetres",
          "height_cm": "centimetres"
        }
      },
      "advisories": [
        {
          "code": "wording_unverified",
          "detail": "The wording check did not run for this design. Compare the wording on this design with the uploaded artwork."
        }
      ],
      "export_retries_remaining": 3
    },
    "charge": {
      "state": "charged",
      "units": 1
    },
    "error": null,
    "created_at": "2026-10-20T09:32:00Z",
    "completed_at": "2026-10-20T09:34:10Z"
  },
  "links": {
    "self": "https://web.signcustomiser.com/api/v3/ai-sign-design-jobs/aijob_4k8m2p6r9t1v3x5z7b0d2f4h6j",
    "documentation": "https://www.signcustomiser.com/help/api/"
  },
  "meta": {
    "api_version": "v3",
    "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
  }
}
```

### 401 Missing API key

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/missing_api_key",
  "title": "Missing API key",
  "status": 401,
  "code": "missing_api_key",
  "detail": "Provide a store API key as a bearer token.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 403 Insufficient scope

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/insufficient_scope",
  "title": "Insufficient scope",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "This operation requires the ai_sign_designs:read scope.",
  "required_scopes": [
    "ai_sign_designs:read"
  ],
  "granted_scopes": [
    "customisers:read"
  ],
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 404 Unknown job

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/resource_not_found",
  "title": "Resource not found",
  "status": 404,
  "code": "resource_not_found",
  "detail": "The requested resource does not exist or does not belong to the authenticated store.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 422 Unknown parameter

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/unknown_parameter",
  "title": "Unknown query parameter",
  "status": 422,
  "code": "unknown_parameter",
  "detail": "This endpoint accepts no query parameters.",
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```

### 429 Rate limited

```json
{
  "type": "https://www.signcustomiser.com/help/api/problems/rate_limited",
  "title": "Too many requests",
  "status": 429,
  "code": "rate_limited",
  "detail": "You have exceeded the request limit for this API key.",
  "retry_after": 60,
  "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
```