# Copy a customiser to another store you own

Run more than one store? Our support team can copy a customiser from one of your stores into another. Here's what we need to do it.

- Source URL: https://www.signcustomiser.com/help/faqs/15593914-copy-a-customiser-to-another-store-you-own/
- Markdown URL: https://www.signcustomiser.com/help/faqs/15593914-copy-a-customiser-to-another-store-you-own.md
- Category: FAQs
- Last updated: 2026-06-23

## Article

If you run more than one store, our support team can copy a customiser from one of your stores into another. It saves you rebuilding the same customiser by hand — we copy its full setup (products, sizing, colours, fonts, pricing and settings) into the other store.

<div class="intercom-interblocks-callout" style="background-color: #e3e7fa80; border-color: #334bfa33;"><p class="no-margin"></p><p class="no-margin"><b>Copying within the same store?</b> You can do that yourself in a few seconds — see <a href="../../faqs/duplicating-a-customiser/" target="_blank" class="intercom-content-link">Duplicating a customiser</a>. This article is for copying into a <i>different</i> store.</p><p class="no-margin"></p></div>

## Who this is for

We can copy a customiser between two stores when you own, or are part of the team for, **both** stores. We don't copy a customiser out of a store you don't own or aren't part of the team for.

## What we need from you

Send these four things to our support team in the chat:

1.  **The store the customiser is on now** — its web address (for Shopify, your `your-store.myshopify.com` URL).

2.  **The store you want it copied to** — the destination store's web address.

3.  **The customiser ID (or IDs)** you want copied — you can list as many as you like. [Find your Sign Customiser ID](../../integrations/find-your-sign-customiser-id/) shows where to look. We work from the ID, not the name, so the ID is the part we need.

4.  **Confirmation that you own, or are part of the team for, both stores.** A quick "yes, both stores are ours" is all we need.

## How to request it

Message us in the chat with the four details above. There's no form or template to fill in — just send them across and we'll make the copy for you. We do each one by hand, so it isn't instant, but it's usually done quickly once we have everything.

## Good to know

-   It's a copy, not a move. The original customiser stays exactly as it is on the first store.

-   Prices come across unchanged by default. If you'd like them adjusted — a different currency or a markup, say — tell us and we'll apply it when we copy.

-   When it's done, open the destination store and check the copy over. If anything looks off, let us know and we'll sort it.