# Etsy Mode Pair a customiser with an Etsy listing so buyers design on your Customiser Link and check out on Etsy. - Source URL: https://www.signcustomiser.com/help/features/14673825-etsy-mode/ - Markdown URL: https://www.signcustomiser.com/help/features/14673825-etsy-mode.md - Category: Features - Last updated: 2026-04-18 ## Article Etsy Mode turns a customiser into a design tool that pairs with an Etsy listing. Customers design the sign on your Customiser Link page, copy a structured summary of the design, click **Return to Etsy**, and paste the summary into the Etsy personalisation box at checkout. Use it if you sell on Etsy and don't want to switch to Shopify or run your own website. The order still lives on Etsy, so Etsy handles payment, fees, and buyer protection.

Note: Etsy Mode is a Customiser Link feature. You'll also need a Customiser Link enabled so buyers have a URL to share.

## Etsy Mode vs Quote Mode vs Sales Mode A customiser uses one mode at a time. Pick the one that matches how you want to take the order: - **Sales Mode** (default) — customer adds the design to a Shopify cart and checks out on your Shopify store. - **Quote Mode** — customer submits a form and you receive the design by email so you can quote and invoice manually. See [Quote Mode](../../features/quote-mode/). - **Etsy Mode** — customer copies a design summary and checks out on Etsy. ## Set up Etsy Mode 1. In the Sign Customiser admin, open the customiser you want to pair with an Etsy listing. 2. In the left-hand menu, click **Etsy Mode**. 3. Tick **Enable Etsy Mode**. This replaces the Add to Cart button with a summary screen for customers. 4. Paste your listing URL into **Etsy Listing URL**. This is where customers land when they click **Return to Etsy**. It looks like `https://www.etsy.com/listing/...`. 5. _(Optional)_ Untick **Show price** if you don't want the suggested price on the summary. Hide it if your Etsy listing uses different pricing or variations the customiser doesn't know about. 6. Click **Save**.

Important

Each customiser only sends buyers back to one Etsy URL. If you have several Etsy listings, set up a separate customiser for each one so the Return to Etsy button always lands on the right listing.

## What customers see 1. They click your Customiser Link from the Etsy listing description and design the sign. 2. When they're done, the sidebar shows an **Etsy summary** with the size, every line of text, font, colours, and any options they picked. The suggested price sits at the top if you've left **Show price** on. 3. They click **Copy summary**, then **Return to Etsy**, which opens the listing URL you set in step 4 above. 4. They paste the summary into the Etsy personalisation box (or buyer note) and check out on Etsy. ## Share the link on Etsy Once Etsy Mode is on and your Customiser Link is enabled, the customiser shows up in **Tools & Settings** → **Customiser Links** under **Compatible Customisers** with a unique URL. Copy that URL into your Etsy listing description. For the listing-side steps (where in the description to put the link, what to write next to it), see [Add your Customiser Link to an Etsy listing](../../integrations/14672942-add-your-hosted-customiser-link-to-an-etsy-listing/). ## Troubleshooting **The customiser doesn't appear under Compatible Customisers.** Etsy Mode isn't enabled on it. Open the customiser, go to **Etsy Mode**, and tick **Enable Etsy Mode**. **The Return to Etsy button is greyed out.** The Etsy Listing URL field is empty. Add the listing URL in Etsy Mode settings and save. **The price on the summary doesn't match my Etsy listing.** Either align the pricing in this customiser with your Etsy listing's price, or untick **Show price** so the customer only sees the design details. **Buyers aren't pasting the summary into the personalisation box.** Add a one-line instruction next to the link in your Etsy listing description, e.g. "After designing, paste the summary into the personalisation box at checkout."