# Shopify discounts vs built-in price discounts

Compare Shopify discounts with Sign Customiser's built-in price discount. Learn where each discount appears and how to use both.

- Source URL: https://www.signcustomiser.com/help/features/discounts/
- Markdown URL: https://www.signcustomiser.com/help/features/discounts.md
- Category: Features
- Last updated: 2026-09-03

## Article

Choose a discount method based on where shoppers must see the reduced price.

-   Use the **built-in price discount** to show the reduction while shoppers design a sign.

-   Use a **Shopify automatic discount or discount code** to apply the reduction in Shopify.

## Choose where the discount appears

**Built-in price discount**

The built-in discount applies to one customiser. It shows the original price struck through next to the reduced price in the customer customiser. Sign Customiser sends the reduced price to Shopify and keeps the original price as the compare-at price.

**Shopify discounts**

Create automatic discounts and discount codes in Shopify. Shopify applies eligible discounts in the cart or at checkout. A Shopify discount does not change the price shown in the customer customiser.

<div class="intercom-interblocks-callout" style="background-color: #e3e7fa80; border-color: #334bfa33;"><p class="no-margin">If shoppers must see the original price struck through while they design a sign, use the built-in price discount.</p></div>

## Set the built-in price discount

1.  Open **Customisers** in Sign Customiser.

2.  Select the customiser that you want to edit.

3.  Go to **Settings → Discounts**.

4.  Find **Built-in price discount**.

    ![](/help/intercom-docs/help-centre-images/a1268d4c9302862b6fd2ca6b48e8536241cf6a05148a1eff177a67f76a84830b.png)

5.  Choose **Percentage off the total price** or **Fixed amount off the total price**.

6.  Enter the discount.

7.  Select **Save built-in discount**.

## Choose the discount type

**Percentage off the total price** subtracts a percentage from the sign price. For example, a 10% discount changes a $100 price to $90. Enter the percentage in **Discount percentage**.

![](/help/intercom-docs/help-centre-images/5fa4f8e1fae19ad777a438fb07a476be12d424fb73e589bb7e6c6bd6fae6ff2d.png)

**Fixed amount off the total price** subtracts the amount that you enter from the sign price. Enter the amount in **Discount amount**.

![](/help/intercom-docs/help-centre-images/1e5d9d2991cf0c648961df54389d2fb77562327b1cd08ffdb83d585462d91f88.png)

## Use both discount methods

You can use a built-in discount and a Shopify discount together. Sign Customiser applies the built-in discount first. Shopify then calculates its discount from the reduced price.

Shopify follows the combination rules in your Shopify discount settings.

To create a Shopify discount, see [Create Shopify discounts for custom sign products](../../features/automatic-discounts-using-shopify-discount/). The **Shopify discounts** card on the **Discounts** page tells you which products or collections to use.

## Add text underneath the price

**Text underneath the price** adds a static label below the price. It does not calculate a discount or change the price. You can use this label with or without a built-in discount.

For example, enter "Free shipping" or "VAT included".

1.  Open **Customisers** and select the customiser.

2.  Go to **Settings → Languages**.

3.  Open the language that your customers use.

4.  Use **Search labels** to find **Text underneath the price**.

5.  Enter the text that you want to show below the price.

6.  Select **Save draft**.

7.  Select **Preview** and check the text in the customer customiser.

8.  Select **Publish** to make the saved text available to customers.

<div class="intercom-interblocks-callout" style="background-color: #e3e7fa80; border-color: #334bfa33;"><p class="no-margin"><b>For multilingual customisers</b></p><p class="no-margin">Repeat these steps for each published language. A saved draft does not change the live customer customiser. You must publish the draft.</p></div>

For the full language workflow, see [Add, translate, preview and publish a language](../../customise/translate-words-and-phrases/).