# Export orders as CSV via email

Export your Sign Customiser orders as a CSV spreadsheet delivered to your email, with preset or custom date ranges and full customisation details.

- Source URL: https://www.signcustomiser.com/help/product-management/14505731-export-orders-as-csv-via-email/
- Markdown URL: https://www.signcustomiser.com/help/product-management/14505731-export-orders-as-csv-via-email.md
- Category: Product & Order Management
- Last updated: 2026-04-10

## Article

Sign Customiser lets you export your orders as a CSV spreadsheet, delivered directly to the email address on your account. The export includes every customisation detail — fonts, colours, sizes, extras, and more — so you have a complete picture of what your customers ordered.

Shopify's built-in export only gives you product names. This export gives you the full sign specification for every order.

<div class="intercom-interblocks-callout" style="background-color: #e3e7fa80; border-color: #334bfa33;"><p class="no-margin"><b>Note:</b> Only V2 orders (placed after 15 July 2025) are included in the export. Orders placed before this date are not included.</p></div>

## How to export your orders

1.  Open Sign Customiser in your Shopify admin and click **Orders** from the home menu.

2.  Scroll down to the **Email order export** card.

3.  Choose a date range — either pick one of the quick presets or select a custom range using the calendar.

4.  Click **Email order export**.

5.  The export runs in the background. You'll receive the CSV as an email attachment within 30 minutes.

## Date range options

The quick range buttons let you export without touching the calendar:

-   **Last 30 days** / **Last 90 days** — rolling window from today

-   **This month** — from the 1st of the current month to today

-   **Year to date** — from 1 January to today

-   **Q1 / Q2 / Q3 / Q4** — individual calendar quarters for the current year

-   **Full year** — the entire current calendar year

-   **All** — every V2 order on your account

For anything else, use the **Custom range** calendar to pick a start and end date.

## What's in the CSV

Each row in the CSV represents one option or detail of an order line item. A single order with multiple customisation choices will span several rows, all sharing the same order number.

The columns cover three areas:

**Order details**

-   Order number, date, customer email

-   Order total, currency, shipping line

-   External order ID (e.g. your Shopify order ID)

**Line item details**

-   Line item title, unit price, total price, quantity

-   Customiser ID that generated the line item

**Customisation details**

-   Font selection (ID and label)

-   Text content (line and item)

-   Colour selections for each sign part — face, side, trim, halo, back, top, bottom, left, right, and tube colours

-   Option group, key, label, and value for extras, sizes, materials, supports, and any other selected options

-   Raw JSON value for programmatic processing

<div class="intercom-interblocks-callout" style="background-color: #e3e7fa80; border-color: #334bfa33;"><p class="no-margin"><b>Tip:</b> Open the CSV in Google Sheets or Excel and filter by the <b>order_number</b> column to view all details for a specific order.</p></div>
