# How to find the SVG, EPS,.AI file in the Shopify

whenever a sign is ordered, you can access the order in Shopify admin page and download the SVG file by clicking on the _svg: "Link". To use this feature, you must have already enabled the SVG Files for manufacturing.

- Source URL: https://www.signcustomiser.com/help/product-management/how-to-find-the-svg-file-in-the-shopify-order/
- Markdown URL: https://www.signcustomiser.com/help/product-management/how-to-find-the-svg-file-in-the-shopify-order.md
- Category: Product & Order Management
- Last updated: 2026-04-22

## Article

whenever a sign is ordered, you can access the order in Shopify admin page and download the SVG file by clicking on the **\_svg: "Link"**.

<div class="intercom-interblocks-callout" style="background-color: #feedaf80; border-color: #fbc91633;"><p class="no-margin">To use this feature, you must have already enabled the <a href="../../product-management/how-to-enable-disable-svg-files-for-manufacturing/" target="_blank" class="intercom-content-link">SVG Files for manufacturing</a>.</p></div>

![](/help/intercom-docs/help-centre-images/c1669f299243c33a3aa04da45c0b2311d704873249966079cb3111982a421124.png)

## EPS and Illustrator-compatible PDF files

Only the SVG file appears directly in the Shopify order. EPS and Illustrator-compatible PDF (AI) files are delivered through two other routes:

-   The **manufacturer email** sent for each order — add download links for EPS and AI alongside the SVG link using the template variables. See [How to include SVG, EPS, and Illustrator-compatible PDF files in the manufacturer email](../../product-management/how-to-include-the-svg-file-for-manufacturer-emails/).

-   The **Sign Customiser admin** — uploaded AI Sign Designer logos and generated product media both show EPS and AI download buttons alongside the SVG, once those formats are enabled.