Sign Customiser

Removes this font's typeface and deletes the stored file, returning a receipt naming what was removed and the font as it now stands. Requires customisers:write and an Idempotency-Key.

DELETE/api/v3/customisers/{customiser_id}/fonts/{font_id}/file

Overview

This stops the font rendering. A file-less font is a state the merchant admin allows and the storefront understands, but a shopper who selects a font whose file cannot be loaded gets a sign that will not add to cart. font_file.has_font_file comes back false, which is the signal to either upload a replacement or stop offering the font. Deleting a font that has no file answers 404. The delete clears the customiser's cached storefront configuration and runs the advisory language sync, and never regenerates Shopify products, product images, or the product cache.

Authorisation

Bearer token required. Include it in theAuthorization header.

Required scope: customisers:write

Path parameters

customiser_idstringpathrequired

The customiser id.

Example: 1

font_idstringpathrequired

The font id.

Example: 11

Delete a font file
curl https://web.signcustomiser.com/api/v3/customisers/1/fonts/11/file \
  --request DELETE \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer YOUR_API_TOKEN'
Response
{
  "data": {
    "object": "file_deletion_receipt",
    "slot": "font_file",
    "customiser_id": 42,
    "font_id": 11,
    "deleted": true,
    "removed_file": {
      "filename": "Signature.ttf",
      "url": "https://cdn.example.com/files/2f1c9c0e-6a7b-4c1d-8e2f-3a4b5c6d7e8f.ttf"
    },
    "resource": {
      "object": "font",
      "id": 11,
      "customiser_id": 42,
      "name": "Signature Script",
      "line_height": null,
      "uses_default_line_height": true,
      "stencil_safe": false,
      "min_height_smallest_letter_cm": null,
      "min_height_uppercase_letter_cm": null,
      "font_tier_id": 7,
      "length_pricing_id": null,
      "minimum_size_id": null,
      "minimum_legacy_fixed_height_size_id": null,
      "sort_order": 1,
      "font_file": {
        "has_font_file": false,
        "family_name": null,
        "ttf_url": null
      },
      "created_at": "2026-08-13T00:00:00Z",
      "updated_at": "2026-08-13T00:05:00Z"
    }
  },
  "links": {
    "self": "https://web.signcustomiser.com/api/v3/customisers/42/fonts/11/file",
    "documentation": "https://www.signcustomiser.com/help/api/"
  },
  "meta": {
    "api_version": "v3",
    "request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
  }
}