Customiser forms
Delete a form
Removes the form and returns a deletion receipt: a snapshot of exactly
what was removed, so the caller can verify and report the change. A form
the customiser's settings still point at — its quote form or its AI
designer fallback form — is refused with a 409 resource_in_use listing
the referencing rows, and references are never silently cleared.
Overview
Past
submissions are historical records and are neither deleted nor counted as
references. Requires customisers:write and an Idempotency-Key;
retrying the same request and key replays the original receipt after the
row is gone.
The delete clears the customiser's cached storefront configuration and
runs the advisory language sync, and never regenerates Shopify products,
product images, or the product cache.
Authorisation
Bearer token required. Include it in theAuthorization header.
Required scope: customisers:write
Path parameters
The customiser id.
Example: 1
The form id.
Example: 7
curl https://web.signcustomiser.com/api/v3/customisers/1/forms/7 \
--request DELETE \
--header 'Accept: application/json' \
--header 'Authorization: Bearer YOUR_API_TOKEN'{
"data": {
"object": "form_deletion_receipt",
"id": 7,
"customiser_id": 42,
"deleted": true,
"resource": {
"object": "form",
"id": 7,
"customiser_id": 42,
"name": "Request a quote",
"description": null,
"form_type": "quote",
"button_label": null,
"subject": null,
"recipient_emails": [],
"save_customer_details": false,
"post_submission_action": "default",
"redirect_url": null,
"emails_enabled": true,
"suppressed_emails": [],
"fields": [],
"sort_order": 1,
"created_at": "2026-08-14T00:00:00Z",
"updated_at": "2026-08-14T00:00:00Z"
}
},
"links": {
"self": "https://web.signcustomiser.com/api/v3/customisers/42/forms/7",
"documentation": "https://www.signcustomiser.com/help/api/"
},
"meta": {
"api_version": "v3",
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}
}{
"type": "https://www.signcustomiser.com/help/api/problems/missing_idempotency_key",
"title": "Missing idempotency key",
"status": 400,
"code": "missing_idempotency_key",
"detail": "Provide an Idempotency-Key header for this write.",
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/missing_api_key",
"title": "Missing API key",
"status": 401,
"code": "missing_api_key",
"detail": "Provide a store API key as a bearer token.",
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/insufficient_scope",
"title": "Insufficient scope",
"status": 403,
"code": "insufficient_scope",
"detail": "This operation requires the customisers:write scope.",
"required_scopes": [
"customisers:write"
],
"granted_scopes": [
"customisers:read"
],
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/resource_not_found",
"title": "Resource not found",
"status": 404,
"code": "resource_not_found",
"detail": "The requested resource does not exist or does not belong to the authenticated store.",
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/resource_in_use",
"title": "Resource in use",
"status": 409,
"code": "resource_in_use",
"detail": "This form is still referenced by settings records.",
"errors": [
{
"pointer": "",
"code": "resource_in_use",
"detail": "The form is referenced by other records."
}
],
"referenced_by": [
{
"type": "settings",
"id": 12
}
],
"referenced_by_count": 1,
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/form_type_not_supported",
"title": "Form type not supported",
"status": 422,
"code": "form_type_not_supported",
"detail": "This form's stored type is not one this API publishes, so it predates the current catalogue and no write can safely round-trip it.",
"errors": [
{
"pointer": "/form_type",
"code": "form_type_not_supported",
"detail": "This form's stored type is outside the published catalogue."
}
],
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/unknown_parameter",
"title": "Unknown query parameter",
"status": 422,
"code": "unknown_parameter",
"detail": "This endpoint accepts no query parameters.",
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}{
"type": "https://www.signcustomiser.com/help/api/problems/rate_limited",
"title": "Too many requests",
"status": 429,
"code": "rate_limited",
"detail": "You have exceeded the request limit for this API key.",
"retry_after": 37,
"request_id": "req_01jz9x2k7c8f3m5n6p7q8r9s0t"
}