Improved sending for custom order emails

Published August 30, 2023

Up until now only orders with a financial status of “PAID” would be legible for sending the custom order email.

This meant that some orders would not be legible for sending the custom email as some payment providers such as Klarna or afterpay would mark the order as a financial status of PENDING in certain scenarios.

Making this change means merchants on our apps PRO plan will from now on receive the custom order email as expected.

Subscribe to our RSS feed RSS Feed to receive the latest updates.

Want to sell neon / acrylic/ metal, 2D and 3D signs on your Shopify store?

sign customiser preview image Lets try it out

Comes with a 5 day free trial and easy setup for beginners.

Shopify Shopify Plus

Add Sign Customiser to your Shopify store

Install Now