Changelog

You can now allow customers to upload background images in the customiser. This feature is disabled by default.

How it works

When enabled, customers will see an “Upload Background” button in the visualizer part of the customiser. They can click this button to upload an image from their device. The image will be displayed as the background image in the customiser.

How to enable

1. Go the customiser you wish to edit in the Shopify admin.
2. Click “Images”
3. Click on “Enable Preview Images”
4. Click on “Allow customers to upload background images”

Several updates have been made to this feature, please visit for more info:

You can now sell signs with multiple colors and fonts. This new capabilitiy introduces a new level of sign design customization for your customers, allowing them to create signs that are truly unique to them and eliminating the need for custom design quotes for a whole range of sign designs.

View the demo here

To see this new feaure in action, check out the video below:

You can now automatically generate a list of options for your customiser that are numbered. This is useful for when you have a large number of options and you want to make it easier for your customers to understand the order of the options.

You can now duplicate pricing configuration on your store. This feature allows you to create a copy of an existing pricing configuration and make changes to the new one without affecting the original.

Our fixed size customisers now allow you to generate an SVG of the custom sign when new orders are made. This feature was previously only available on our advanced model, but is now available for all customisers.

You can enable this feature on the settings page:

For more information, please refer to our documentation:

https://docs.signcustomiser.com/article/169-generate-ordered-sign-svg-file

Since this update is very visual, we decided to make a video about it.

This new renderer will replace the old one in a month or two, exact date will be provided via email, so you have time to get used to it. We hope you like it!

How to enable the new renderer on your existing customiser

1. In the merchant admin, go to the customiser you want to update.
2. Click on the “Settings” tab.
3. Scroll down to label titled “Visual Sign Renderer”
4. Click on the dropdown and select “Canvas”
5. Click save at the bottom of the page.

You can now duplicate customisers on your store. This feature allows you to create a copy of an existing customiser and make changes to the new one without affecting the original. This is major quality of life improvement for merchants who want to create similar customisers with minor changes.

We have also improved our support process to make it very easy to duplicate customiers from other stores, what used to take hours now takes a couple of seconds, this will greatly help with merchants wanting to copy over the same customiser data from one store to another that they both own. Just ask our support team and they will be able to help you with this.

The new fixed height model is similar to our fixed width model in terms of options to control the letter price and sizes, but with the key difference being that the height of each line is set to a desired value measured in centimeters and the overall width of the sign is variable.

The fixed height model, like the fixed width model, allows you to set a minimum and maximum amount of text characters per size and also set a maximum amount of lines per size.

Pricing for the fixed height model is a based on a price per letter and a price per line.

Since the introducion of this new model, we have renamed the previously called “simple” model to “fixed width” model.

Several new options have been added to the advanced pricing rules that allow you to control the shipping price and how it is calculated. Our Advanced pricing model now includes the ability to select between a flat (cm2) or Volumetric weight calculation for the shipping price.

Volumetric weight

Volumetric weight is a pricing method used by couriers to account for the density of a package. It is calculated by multiplying the length, width, and height of the package and then dividing by a volumetric factor. This allows you to charge more accurately for the space that a package takes up in a delivery vehicle such as a plane.

Up untill now we could not determine a length of a sign, this update now allows you to set a length to each size range in the advanced pricing rules.

The width and height of a sign are automatically calculated by our app, however you can now add additonal padding to these two values to account for the packaging material.

Option 1. Add volumetric weight price to final product price

This option will calculate the volumetric weight in kilograms and multiply this value against a unit price that you set. This will then be added to the final product price.

Option 2. Let Shopify handle the shipping price (shipping price calculated at checkout)

This option will pass the calculated weight to the product in Shopify and let Shopify handle the shipping price. This is useful if you have a shipping app that can handle volumetric weight calculation.

Improved admin experience

Adjustments have been made to made our advanced pricing merchant admin UI to make it easier to use and see the changes you are making.

You can now set how the price multiplier is applied to either the final product price or the letter price subtotal. This new feature allows for more accurate control over the pricing for all the exisitng options that current support a price multiplier e.g. colors, materials, backboards, mountings etc.