Changelog

Sign Customiser’s admin interface for volumetric shipping has been significantly improved, making it easier to configure dimensional weight pricing for your signs.

What’s Changed

• Fixed weight data not being passed to Shopify products - Resolved a critical issue where calculated weights weren’t being added to products when “Add weight to product” was enabled
• Enhanced volumetric shipping UI - Added helpful icons, informational banners, and calculation examples to guide configuration
• Improved visual hierarchy - Nested volumetric options now display in a card with proper indentation for better clarity
• Added documentation links - Direct links to relevant help articles and Shopify shipping settings
• Currency code display - Prices now show currency codes alongside values for clearer international pricing
• Weight calculation examples - Live examples help you understand how volumetric weight is calculated for your products

Sign Customiser now includes enhanced safeguards to prevent the creation of products with invalid pricing. The system automatically blocks products with zero or negative prices, ensuring your store maintains accurate pricing for all custom sign configurations. This fix helps prevent potential order fulfilment issues and protects against pricing calculation errors that could impact your business operations.

The wordings in the SVG file was not consistent with the design shown on the visualiser and rendered product image, this update provides a fix to ensure the word spacing is consistent with the original designs presented to the customer and merchants.

This will improve the manufacturing process as the SVG file designs can now be trusted to be consistent with the final product.

An issue where devices with windows OS that uploaded font files would cause a missing mime type was found. This missing mime type meant our network could not compress the file previously. A font file could be anywhere on average from 20kb to 500kb in file size, our app may load 10 - 30 fonts - these uncompressed files were causing an impact on page speed.

We have addressed this issue by updating all existing font files that were affected to ensure they can now be compressed and provided a fix to the font upload form on our app to prevent missing mime types from occurring again.

This update, fixes a bug that that prevented extra large signs under certain conditions from being added to the customers cart. Looking at our metrics this bug would happen very rarely and only when a specific set of conditions would be met.