Changelog

Over the past few months we have been re-engineering how products are created in our system. The aim of this project was to eliminate the case where a product would be generated with out any product images. However after many months of work we have also been able to significantly reduce the time it takes to create a product and add it to a users cart.

This has been a significant undertaking but we are now happy to report that we have reduced the time it takes to create a product and add to a users cart by about 45% on average.

The speed increase should be noticeable to all users and we hope that this will lead to an increase in conversion rates for our merchants.

Sell signs with backboards made of 2,3 or more layers. You can assign different colors/materials for each individual layer.

To find out more about how to create multi-layered backboards, please visit our documentation.

You can now track add-to-cart and form submissions as conversions for your ads. These javascript events will fire every time a form is submitted on our app or when the customer adds creates a new product.

By using these events to enrich your conversion data and optimize your ad campaigns accordingly.

More details about how to set this up can be found in our documentation.

Since launching the multi-color and fonts feature, we have been working hard to improve the experience for both you and your customers. Here are some of the updates that have been made:

Updated UX for selecting colors and fonts

The aim of this update was to make it simpler for customers to select colors and fonts. While also allowing customers to create signs easily with one color and font the way they are used to.

On desktop we have brought back the fonts and colors selectors that are located in the side options menu. This makes it easier for customers to quickly change the color or font without having to click on the individual words first. They can still do that if they want to, but now they have the option to use the side menu.

On mobile we have removed the two new additional tabs that were used to show the colors and fonts individually when a single word was selected. In its place we have added a new highlight badge that will display in the color and font options only when an individual word is selected.

By making these changes we hope to make the experience of selecting colors and fonts more intuitive and user-friendly.

Updated merchant experience.

You can now assigning a start price that applies to the current size rather then the font.

Previously the start price would be added for each font that was added to the sign making them more expensive then what was intended.

Bug fixes.

• Spaces in the text area are now shown in the visualiser.
• Better support for older versions of Safari browser.
• Better handling of cursor placement when editing text.

We are excited to announce a new feature that enhances the design capabilities for our merchants. With this update, merchants can now upload icons directly through our Shopify app. This feature provides flexibility and a range of customization options to suit various design needs.

To see this feature in action, check out the video below:

To view our demo and test this feature, please visit our demo store.

Key Highlights:

1. SVG File Uploads: Merchants can upload their own SVG files to use as icons. This allows for complete customization and the ability to maintain brand consistency across all designs.
2. In-App Icon Library: In addition to uploading their own icons, merchants have access to our extensive library of pre-designed icons within the app. This library includes a wide variety of styles and categories to choose from, ensuring there is something for every design requirement.
3. Enhanced Design Flexibility: Customers can now use these uploaded icons to enhance their designs, providing a more personalized experience.

How to Use the New Feature:

1. Access the Icon Upload Tool: Log into the Shopify app and navigate to the ‘Icons’ section within a customiser.
2. Upload SVG Files: Click on the ‘Add Icon’ and then the ‘Add file’ button to select and upload SVG files from your computer. Alternatively, browse through our extensive in-app icon library and choose from a variety of icons available.

3. Setup pricing: Ensure you assign a pricing configuration to your icons.

4. Apply Icons to Designs: Once icons have been uploaded and a pricing scheme has been configured you can select the icons in your customiser.

We are continually working to improve our app and appreciate any feedback you may have. If you encounter any issues or have suggestions, please contact our support team at [email protected].

Reduced the initial time it takes for the app to appear to the customers by 88%. This improvement aims to provide a better user experience for your customers by getting them to the app faster.

From an initial load time of around 5.1ms to 0.6ms as per our tests and calculations.

As pricing has always been tied to a particular font, when two or more fonts where introduced into a sign and each font included a “base price/start price” these prices would add up and make the sign price more expensive then what it should have been.

This new update address this issue and allows for a single global “start price/base price” rule to be applied to all the fonts used in a single sign design.

We have updated the fixed width, fixed height and advanced models to accomidate this change which will be available when the “multi colour and fonts” selection is enabled.

Fixed width pricing with new update

Advanced pricing with new update

Several updates have been made to improve the existing custom size feature found on the advanced model customiser type.

These updates aim to resolve the numerous fustrations and complexities alot of merchants and customers had with our advanced model and the way sign sizes are calculated and choosen.

What’s changed?

A new user interface that lets your customers enter in their desired width or height of the sign. The sign will then be scaled to fit the text and fonts within the given dimensions. Several new features in the admin have been added to reduce confusion for setting up sizing in a advanced model.

What does this solve?

One of the biggest questions we had with our advanced model is “Why does the size change when adding text or additional fonts to my sign?” By allowing customers to enter in their desired width or height, the sign will be scaled to fit the text and fonts within the given dimensions. This will help reduce confusion and frustration for customers when creating their signs.

Can signs now be created with characters that are smaller then the minimum physically producable dimensions?

A check has been added to ensure no character is smaller then the “Minimum Height” of lowercase and uppercase characters that you set per font. If a character is smaller in the minimum height value, a modal will apprear and prevent the customer from proceeding.

Moving forward

We believe all existing customisers on the advanced model should use “Custom sizing” and may even benefit from removing all their existing multiplier option as illustrated by this demo. As its simpler and more user friendly for customers to use.

This feature allows you to browse through all 1000+ Google fonts within our admin and add it to your customiser with a single click. This will save you time from having to manually add the font to your customiser.

We have sorted the fonts by the most popular fonts used all over the world first.

You can search specific fonts and filter by language. Currently, we support Arabic, Chinese, Hebrew, Japanese and Latin on our font list. We’ll be adding more in the future and upon requests.

This new update comes with two powerful new features that will make it easier for customers to continue interacting with your customiser on your store. The more they interact, the greater the chance of them making a purchase.

To see these new updates live, all our demos found here have been updated to include these new features.

Sharing

Customers can now choose to “share” their current design.

A modal will appear with a unique URL that they can copy and share with others or across different devices such as from a mobile to desktop.

When someone accesses the shared link, they will be taken to the customiser with the exact same selection that was shared.

Signs that have been purchased via sharing will be attributed as such in the order details for analytic purposes.

Saving

Customers can leave your website after playing around with the customiser, leave the website and come back to the page at a later date, with the same selections automatically pre-loaded.

This should help increase the chances of them making a purchase as they can continue where they left off.

How to enable

1. In the Shopify admin, go the customiser you wish to edit
2. Click on the “Settings” tab
3. Scroll down to the “Sharing and saving” section
4. Enable the features you wish to use