Changelog

We have updated our plan offerings for Sign Customiser with the addition of a new plan called “Standard” that allows your store to create unlimited customisers and also include forms on your customisers.

This new plan is cheaper than our existing “pro” plan which includes the ability to use our advanced letter sizing and pricing model and also features that help with automating the logistics of building and shipping custom signs.

For a further explanation of features and plans check out our pricing page.

You can now create channel letter sign customisers on our starter plan. Previously, this feature was only available to merchants on our pro plan. Sign Customiser now offers more value for the same price.

You can now choose to show or hide the selector screen on mobile devices.

To do so.

1. In Shopify admin, go to our app and click on the customiser you wish to edit
2. Click on Settings -> General
3. Scroll down until you see “Initial Selection Screen”
4. Change to your desired setting
5. Hit save at the bottom of the form

Up until now, we didnt have great support for other currency conversion apps, we would previously recommend Shopify Markets to replace these apps, Shopify markets is still the best solution to use on your Shopify store, but Shopify has not granted all stores around the world with the ability to use this feature.

Starting today, we have launched a new update that provides first-class support for two of the most popular currency conversion apps on the Shopify app store, that being Vitals and Best Currency Converter

You can take full advantage of these currency conversion capabilities and have the live prices displayed on Sign Customiser converted and displayed to the customer’s currency of choice.

You can now visually display a flowing RGB effect that matches more closely to advanced LED tubing that allows 100s of different modes in real life.

Checkout our demo to see how it performs.

Sign Customiser now supports two unique RGB effects to help showcase your LED RGB products to the customer which should help with explaining the product and its capabilities.

To use this new effect on your customiser

1. Go to our merchant app in Shopify admin
2. Click on the customiser you wish to edit
3. Click on “Required Options” and then “Colors”
4. Click on “Add a new color”
5. On the “Color Effect” input, select “Flow”

You can now choose to display the entire table of fonts on the initial load or hide until clicked via dropdown.

We have also improved the app performance by only loading the first font selected and any other font that are visible in the viewport, since font file sizes can be anywhere from 20kb to 500kb this can make it much faster for our app to become usable, especially for users on slower internet connection speeds.

More info can be found here.

You can now add one or more forms to a sign customiser and start accepting custom sign design submissions from your potential customers.

Increase lead capture and acquire new customers by adding the custom design form on the same page as the text editor; this feature saves a page load which makes it easier and faster for potential customers to submit their unique sign designs.

Key Features:

• Add one or more forms per sign customiser to handle both individual and business needs
• Capture leads and sync them as a Shopify Customer
• Accept all the common file formats used for sign designs
• 10 unique input types, including file, dropdown, multiple choice, date, number, etc.
• Completely customisable, styled and translated to your needs

Sign Customiser now provides three unique methods to capture custom design submissions.

1. Simple link to another page on your store
2. Full screen more info and link to another page on your store, the screen can be shown by a tab.
3. A fully embedded form to capture custom design submission

For more information on how to set up a form on your customiser please browse our collection of relevant articles.

You can now display the “discounted price” next to the “original price” for your custom signs. Using this feature will let the customer instantly see the original and discounted price.

Using this feature allows you to apply a discounted percentage or a fixed amount that will be applied to the original price. Both the discounted and original amounts will be displayed together on the app.

The discounted price displayed to the customer will become the final product price when added to the cart.

More info on how discounting works can be found here by viewing this article.

You can now display all the options for your sign customiser on mobile to display as stacked options one over the other, rather than viewing an individual option per step.

This new mobile view provides the following

• A natural verticle scroll behaviour for your customers to view all options quickly on mobile
• The sign visualizer on mobile can be set to display as “fixed on scroll” which allows it to stay in view as the customer selects different options.
• The add to cart button can be set to “fixed on scroll” which allows it to stay in view as the customer scrolls up and down the page.

To enable this new view on your store, view this article.

Up until now only orders with a financial status of “PAID” would be legible for sending the custom order email.

This meant that some orders would not be legible for sending the custom email as some payment providers such as Klarna or afterpay would mark the order as a financial status of PENDING in certain scenarios.

Making this change means merchants on our apps PRO plan will from now on receive the custom order email as expected.