Neon signs
Spending 4-6 hours daily responding to custom neon sign quote requests via email and social media, leading to slow response times and lost sales opportunities.
Implemented Sign Customiser with live pricing and instant previews, allowing customers to design and purchase custom neon signs 24/7 without manual intervention.
This app is absolutely fantastic!! Easy to install, very well documented, tons of features, but above all the support from the team is amazing, they respond fast, and answer all questions I've had quickly and clearly!
MF Neon Aruba is a custom neon sign business in the Caribbean. As their reputation grew, so did the volume of quote requests—and it was killing their productivity.
“We were getting inquiries through Instagram, email, WhatsApp, and our website contact form,” explains the owner. “Each customer wanted something different—different sizes, colours, fonts. We’d spend 15-30 minutes per quote just calculating dimensions, pricing, and creating mockups.”
The manual process created real problems:
After researching options, MF Neon Aruba implemented Sign Customiser on their Shopify store. The transformation was immediate.
Customers could now design their own neon signs and see exactly what they’d pay—no waiting, no back-and-forth. The customiser handles:
The app plugged directly into their existing workflow:
“Most of our customers browse on mobile while scrolling Instagram,” notes the team. “The Sign Customiser mobile interface is buttery smooth—customers can design complex signs right from their phones.”
Within three months, the numbers told the story:
80% reduction in time spent on manual quotes. The team now handles exception cases only—the customiser does the rest.
3x faster customer response. Instant pricing means instant decisions. No more waiting days for a quote.
45% increase in conversion rate. When customers can see exactly what they’re getting and buy immediately, they actually do.
Revenue doubled while the team size stayed the same. Automation let them scale without scaling costs.
Looking back, a few things stood out:
Instant gratification: Customers want answers now. Giving them control over pricing and design removed the biggest barrier to purchase.
Consistency: Every customer gets the same accurate pricing, calculated the same way, every time.
Time back: Hours that used to go to admin work now go to production, marketing, and actually running the business.
24/7 sales: The customiser works while the team sleeps. Orders come in from around the world at all hours.
“If you’re still doing manual quotes in 2024, you’re leaving money on the table,” says the MF Neon Aruba team. “The setup takes a few hours. The return is massive.”
The key is choosing a solution that matches how sign businesses actually work—accurate measurements, flexible pricing, and reliable calculations. That’s what made Sign Customiser the right fit for their operation.
Join MF Neon Aruba and 700+ other sign businesses automating their sales with Sign Customiser.
