Resources

Sign Customiserglossary

Use this glossary to understand the terms in Sign Customiser guides, product pages, and integrations.

Product and platform terms

Sign Customiser: Sign Customiser is software that helps sign businesses sell custom signs online with customer previews and pricing.
Customer customiser: The shopper-facing sign design tool. Customers choose options, adjust their design, and review the price or quote.
Merchant admin: The dashboard where a merchant configures customisers, options, pricing, and Store settings.
Store: A merchant's Shopify or Universal selling account. The product uses Store in customer-facing text, even when the data model uses Team.
Universal: The Sign Customiser platform for non-Shopify and custom website integrations.
Shopify integration: The Sign Customiser app and theme integration for Shopify stores.
AI Sign Designer: The AI-assisted design flow that turns an image into a sign design.

LED neon sign: A sign product that uses LED neon elements and custom options.
Channel letter sign: A sign made from separate three-dimensional letters.
Lightbox sign: An illuminated sign with a lightbox body and configurable options.
Acrylic sign: A sign product that uses acrylic letters or panels.
Metal sign: A sign product made from cut or formed metal.
Wood sign: A sign product made from wood letters or a wood board.
Stencil sign: A sign product prepared for stencil-style production.

A pricing model controls how Sign Customiser calculates a custom sign price. Choose the model that matches the product and its measurements.

FIXED_WIDTH(Simple Letter): Prices letters with configured tiers, character counts, and line prices. This model also owns the current fixed-height sizing path.
MATERIAL_LENGTH(Advanced Letter): Prices a sign from the measured material length of its letters and a configured price per unit.
FRAME_FIT(Frame Fit): Prices a sign from its frame dimensions and configured area pricing.
FIXED_HEIGHT: A deprecated legacy model. Do not use it for new customisers. Use FIXED_WIDTH with the current height sizing strategy.

Read the pricing model guide for setup details, or visit the installation guide to choose a platform.