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Changelog

feature

Automatic customer confirmation emails

Published August 5, 2026

Sign Customiser can now send customers an automatic confirmation when they submit a quote request or custom design form. Each customiser has its own opt-in setting, so nothing is sent until you turn it on.

What’s Changed

  • Automatic acknowledgementsGive customers immediate confirmation that their quote request or custom design submission has arrived
  • Separate wording for each formWrite a different message for quote requests and custom design submissions, with editable subject lines and email bodies
  • Your branding and reply addressUse your store’s email branding and route customer replies back to your inbox
  • Clear sending statusSee whether each submission flow is sending, with a direct link to fix any missing setup
  • Safe template controlsBrowse customer-safe variables and reset the wording to Sign Customiser’s default at any time

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