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feature

UTM parameter tracking for marketing attribution

Published April 15, 2026

Sign Customiser now automatically captures UTM parameters — utm_source, utm_medium, utm_campaign, utm_term, and utm_content — from your customers’ browsing sessions and threads them through to your form submissions, notification emails, and webhook payloads. This gives you full visibility into which marketing campaigns are driving quote requests and sign orders.

What’s Changed

  • Automatic UTM captureUTM parameters are detected from the storefront URL and persisted in session storage so they survive page navigation
  • UTM data in form submissionsQuote requests and custom design submissions now include UTM tracking data, so you can attribute every lead to the campaign that brought them in
  • Marketing attribution in order emailsMerchant notification emails now display a UTM tracking section when parameters are present, making it easy to match enquiries to campaigns
  • Webhook enrichmentUTM parameters are included in webhook payloads, allowing your CRM, analytics tools, or automation workflows to process attribution data automatically
  • Cross-iframe supportUTM data is correctly passed through to the customiser when embedded via iframe on Shopify, WooCommerce, or hosted pages

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