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Changelog

feature

Slim lightbox designs with recessed borders

Published April 8, 2026

Sign Customiser now fully supports slim lightbox designs inside the customiser. If your lightbox signs only illuminate from one side — like a wall-mounted sign that doesn’t need a lit back panel — the 3D preview now accurately reflects this by showing the border trim on any disabled sides. You can also enable recessed borders for a cleaner, more modern look where the border sits flush with the face rather than overlapping it.

Slim lightbox sign preview in the customiser

What’s Changed

  • Slim (single-sided) lightbox supportLightbox signs with inactive sides are now officially supported in the customiser. Disabled sides display the border colour instead of a lit panel, giving customers an accurate preview of how the finished sign will look
  • Recessed border optionA new setting allows merchants to enable recessed borders on lightbox signs, removing the visible trim overlay from the face and back panels for a sleek, frameless appearance
  • Accurate 3D previewThe lightbox renderer correctly hides glow effects and images on inactive sides, so the preview matches the real product — whether it’s a single-sided wall sign or a fully illuminated hanging lightbox
  • Works across all lightbox shapesBox, circle, and oval lightbox shapes all support inactive sides and recessed borders
  • Automatic border trim enforcementThe admin and customiser now ensure lightbox signs always have the required border trim colour assigned, preventing incomplete configurations from reaching your customers

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