Improved volumetric shipping configuration and Shopify weight integration

Published September 24, 2025

Sign Customiser’s admin interface for volumetric shipping has been significantly improved, making it easier to configure dimensional weight pricing for your signs.

What’s Changed

Fixed weight data not being passed to Shopify products - Resolved a critical issue where calculated weights weren’t being added to products when “Add weight to product” was enabled
Enhanced volumetric shipping UI - Added helpful icons, informational banners, and calculation examples to guide configuration
Improved visual hierarchy - Nested volumetric options now display in a card with proper indentation for better clarity
Added documentation links - Direct links to relevant help articles and Shopify shipping settings
Currency code display - Prices now show currency codes alongside values for clearer international pricing
Weight calculation examples - Live examples help you understand how volumetric weight is calculated for your products

feature fix

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Previous updates

View all updates

September 17, 2025

Enhanced product pricing protection

Prevent accidental creation of zero or negative priced products with new safeguards

fix

August 18, 2025

Webhook subscriptions for real-time updates

Subscribe to webhooks to receive instant notifications when orders are placed, products are created, and more.

feature

August 18, 2025

Custom API integration for enterprise workflows

Sign Customiser now offers a powerful API that enables seamless integration with any platform or workflow system.

feature

August 11, 2025

AI Sign Designer enhanced logo and image editing capabilities

Transform any logo or graphic into production-ready SVG files with our improved AI Sign Designer's advanced image editing features.

feature

July 22, 2025

Multi-dimensional size boundaries for advanced letter and frame fit pricing models

Set separate width, height, and depth limits for more accurate pricing in advanced letter and frame fit models

feature

July 19, 2025

Support for up to 6 lines of text on Simple Letter model

Sign Customiser now supports pricing and displaying up to 6 lines of text for simple letter model customisers, expanding from the previous 3 line limit.

feature

July 9, 2025

Increased Form File Upload Limit & New Admin for Form Entries

Major improvements to form uploads and admin management for merchants.

feature

July 5, 2025

Enhanced Order and Manufacturer Email Templates

We've completely redesigned how you create and edit order and manufacturer email templates, making it much easier to customize your emails with advanced code highlighting, error detection, and fix suggestions.

feature

June 18, 2025

Improved Fixed Height Strategy for Simple Model

Simplified setup for choosing between fixed width or fixed height sizing strategies in the simple letter model.

feature

April 29, 2025

Oval Lightbox Support

Circular lightboxes can now have different widths and heights allowing for more complex shapes

feature

April 7, 2025

Lightbox Signs Now Available

Introducing our new 3D lightbox sign editor with advanced visualisation and customisation features

feature

March 31, 2025

Example popup image improvements

Popup images no longer get cut off when expanded

feature

March 12, 2025

Visually scale signs relative to backgrounds and sizes

The visualiser can now appear larger and smaller depending on selections.

feature

February 4, 2025

Fixed heights per line for simple letter model customisers

Simple letter model customisers can now specify a fixed line height

feature

February 2, 2025

Frame Fit Model

New sizing and pricing model for new sign types where the frame is the most important part of measuring a sign.

feature

January 29, 2025

Resend Order Emails

feature

January 15, 2025

Drag, scale and rotate BETA launch

Give your customers the ultimate design freedom when creating custom letter signs by empowering them to drag, scale and rotate words and icons.

feature

January 14, 2025

Cut to shape backboard visual update

Improved rendering of the cut to shape backboard to make it look more like real life.

feature

December 16, 2024

User uploaded backboard images - Canvas and UV Printed sign support

You can now let your customers upload their own images to use with a backboard

feature

December 16, 2024

Improved backboard color UX

We've made it easier for customers to select their backboard colors

feature

December 10, 2024

Mounting visualisations

Display screws, key rings, screw caps and more on the sign directly

feature

December 9, 2024

Wood Letter Signs Now Available

Start selling wood letter signs on your store today.

feature

November 29, 2024

Add customiser to Shopify collection pages

You can now add the Shopify app block to your collection templates

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November 12, 2024

Show custom design form as initial screen

You can now show the custom design screen as the initial screen for your customiser.

feature

November 6, 2024

WordPress Order Syncing

WordPress users can now sync their orders to Sign Customiser

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November 2, 2024

Start selling signs in minutes

Dropshipping custom signs just got a whole lot easier.

feature

October 30, 2024

CSS support for universal app customisers

Edit the CSS of your customiser while you are previewing it.

feature

October 29, 2024

Official WordPress plugin now available

You can now install the official WordPress plugin via the WordPress plugin directory.

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October 28, 2024

New analytics to help you sell more signs

We have added new graphs to help you understand how your customisers are performing.

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October 28, 2024

Automatically add colors to new backboards

You will now be prompted to add existing colors to new backboards.

feature

October 28, 2024

Font dropdown now available on mobile

Save screen space on mobile devices by displaying the font list as a dropdown.

feature

October 21, 2024

Visualisation background colour

You can now customise the background colour of the visualiser from within the admin app

feature

September 19, 2024

Custom Backboard Shapes

You can now upload your own SVG files to create unique backboard shapes for your signs.

feature

September 17, 2024

Hosted customiser pages

You can now generate unique links for your quote mode customisers that when navigated will display the customiser in a page hosted by us.

feature

September 13, 2024

Backboards with texture images

Upload a custom image to give the appearance of a textured backboard on your backboard.

feature

September 12, 2024

Front Lit option added to channel signs

Create signs with front lit options for your channel letter signs.

feature

September 6, 2024

Fix SVG word spacing consistancy

fix

September 4, 2024

Exlcude specific colors from yes / no options

This enhancement provides you with greater flexibility and control for the yes / no buttons.

feature

September 4, 2024

Quote Mode

you now have the ability to receive quotes of sign designs created by the user, save alot of time with the design approval process, reducing revisions and winning the sale sooner!

feature

September 4, 2024

Exclude Specific Colors and Backboards from Mounting Options

This enhancement provides you with greater flexibility and control, ensuring that only the desired combinations are available for your products.

feature

August 5, 2024

Multi-layered backboards

Create signs with more then backboard layer.

feature

July 19, 2024

Tracking events for ad conversions

New events to track add to cart and form submissions for ad conversion tracking

feature

June 28, 2024

Updates to multi-color and fonts

a collection of updates that have been made since launching the multi-color and fonts feature.

feature

June 20, 2024

Add graphics to text signs

You can now let your customers add scalable graphics to their sign designs.

feature

June 10, 2024

Base price can be linked to size instead of font

New pricing rules to allow more accurate pricing for multiple fonts and colors

feature

May 27, 2024

Improvements to custom sizing

Sell signs with multiple colors and fonts

feature

May 22, 2024

Google Font API Integration

You can now easily add all fonts from the Google Font library as they have been integrated into Sign Customiser.

feature

May 20, 2024

Sharing and saving

selections will be saved and can be shared across devices or with others.

feature

May 15, 2024

Customers can upload background images

You can now allow customers to upload background images in the customiser

feature

May 6, 2024

Multi-color and font signs

Sell signs with multiple colors and fonts

feature

May 2, 2024

Numbered List Options

You can now automatically generate a list of options for your customiser that are numbered.

feature

April 29, 2024

Duplicate pricing configuration on your store

You can now duplicate pricing configuration on your store. This feature allows you to create a copy of an existing pricing configuration and make changes to the new one without affecting the original.

feature

April 22, 2024

Fixed size models can now generate SVGs for orders

You can now generate an SVG of the custom sign for fixed size models.

feature

March 13, 2024

New visual sign renderer

We have updated our visual sign renderer to be better in almost every way.

feature

February 23, 2024

Duplicate customisers on your store

You can now duplicate customisers on your store. This feature allows you to create a copy of an existing customiser and make changes to the new one without affecting the original.

feature

February 15, 2024

A new fixed height model for Sign Customiser

A new way to price and size your signs is avilable, we call this a fixed height model.

feature

February 7, 2024

Volumetric weight and admin UI update for advanced pricing

Increase the shipping price accuracy by adding volumetric weight to your advanced pricing rules.

feature

January 17, 2024

Price Multiplier Improvements

feature

December 21, 2023

Colors can have descriptions

You can now add a description to an individual color.

feature

December 19, 2023

Improved Product Images

Product images generated by our app are now 1000px by 1000px and use our new sign renderer.

feature

December 12, 2023

New merchant admin experience

We have given the merchant admin experience a fresh new look.

feature

December 12, 2023

Get started for free with Sign Customiser

Sign Customiser is now completely free for getting set up; You can now create, update, and delete all the data in the admin without having to be subscribed to a plan.

feature

November 28, 2023

New plan - Standard

We have updated our plan offerings for Sign Customiser with the addition of a new plan called "Standard" that allows your store to create unlimited sign customisers and also include forms on your sign customisers.

feature

November 21, 2023

Create channel letter signs on our starter plan

You can now create channel letter sign customisers or neon sign customisers on our starter plan.

feature

November 17, 2023

Skip the selector screen on mobile

You can now choose the show or hide the selector screen on mobile devices.

feature

November 8, 2023

Currency converter app integrations

We now support two popular Shopify apps, Vitals and Best Currency Converter, to work seamlessly with Sign Customisers live pricing.

feature

November 3, 2023

New RGB Flow effect

You can now visually display a flowing RGB effect that matches more closely to advanced LED tubing that allows 100s of different modes in real life.

feature

October 31, 2023

Font table display as opened or closed on desktop

You can now choose to display the entire table of fonts on the initial load or hide until clicked via dropdown.

feature

October 24, 2023

Custom Sign Design Forms

Add one or more forms to your sign customiser to start accepting custom sign design submissions from your potential customers.

feature

September 21, 2023

Enable font file compression on affected font file

This update provides a fix to enable compression on fonts that were not being compressed before, this fix will improve page speed for affected stores.

fix

September 19, 2023

Add a discounted price on your custom signs

You can now display the "discounted price" next to the "original price" for your custom signs. Using this feature will let the customer instantly see the original and discounted price of their custom sign.

feature

September 11, 2023

New mobile view

You can now display all the options for your sign customiser on mobile to display as stacked options one over the other, rather than per step.

feature

August 30, 2023

Improved sending for custom order emails

Merchants on our apps PRO plan will from now on receive the custom order email as expected, no what financial status is provided.

feature

August 14, 2023

Performance and stability update

We have significantly improved the client side app across multiple fronts, this update makes the app more reliable and faster to use, especially on low powered mobile devices.

feature

July 18, 2023