Lower prices for AI purchased credits

Published September 17, 2026

AI purchased-credit packs now cost USD 10, USD 25, or USD 75. You still receive 40, 120, or 400 credits.

What’s changed

Lower pack prices. The 40-credit pack costs USD 10, the 120-credit pack costs USD 25, and the 400-credit pack costs USD 75.
The same credit amounts. Each pack includes the same number of AI purchased credits as before.

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Previous updates

View all updates

September 16, 2026

Find Sign Makers Pro is here, and your Sign Customiser subscription will include it

Buy Find Sign Makers Pro today for USD 100 per year. From a later release, an active paid Sign Customiser subscription includes it.

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September 12, 2026

Monthly AI plan credits and larger credit packs

Current ladder plans now include monthly AI plan credits. AI purchased credit packs now contain 40, 120, or 400 credits.

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September 8, 2026

Custom design upload and visualiser improvements

Display custom design uploads on a full visualiser stage, accept more file types, and show clear file errors.

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September 6, 2026

Default scene background sizing and product image fixes

Set a real width for the built-in scene background and keep product images aligned with the selected scene.

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August 25, 2026

Export quote PDFs from your Quotes inbox

Save quote requests and custom design submissions as complete PDFs, with customer details, answers and uploaded pictures gathered in one place.

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August 24, 2026

Connect an AI agent to your Store

Connect an AI agent to help with customisers, pricing, orders and quotes.

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August 24, 2026

Access all your quotes via the API

Quote requests and custom design submissions can now be read from the Sign Customiser API, including the history you collected before you connected an integration.

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August 19, 2026

Product images can now use the shopper's selected background

Cart and order images can now show the sign on the scene background your customer picked, scaled to its real-world size.

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August 5, 2026

Automatic customer confirmation emails

Acknowledge quote requests and custom design submissions with an email in your own words.

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August 4, 2026

Native discounts are finally in Shopify.

Shopify discount codes and automatic discounts can now target every generated sign or products from one customiser, with no delay after product creation.

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August 3, 2026

Categorised Shopify product types for generated signs

Newly generated Shopify products now use a product type that matches the sign category, making collections and automations easier to manage.

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August 2, 2026

Price letters by position

Set a different price for each letter position in Simple Letter and Advanced Letter customisers, including free early letters and automatic pricing for longer text.

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July 29, 2026

Accurate sizing and pricing for custom shape signs

Custom shape backboards now size and price to their exact outline. Shoppers set one dimension, the shape keeps its true proportions, and cut files match.

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July 22, 2026

Braille signs built for international production

International Braille tables, live dot previews and merchant controls now stay consistent through ordering and manufacturing.

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July 22, 2026

Public API v2 migration guide and deprecation timeline

The previous-generation public API is now deprecated, with a six-month migration window and a step-by-step guide for moving integrations to v3.

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July 22, 2026

Stable custom CSS hooks across the customer customiser

Target customiser controls, pop-ups and embed wrappers with dependable CSS classes that stay consistent across updates.

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July 22, 2026

Stencil signs refined for manufacturing

Clear border zones, per-line letter-height guides and matching finished dimensions make stencil sheets easier to quote and produce.

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July 17, 2026

Sell in multiple languages from one customiser

Translate one customiser by hand or with AI, then show Shopify and Universal shoppers the right published language.

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July 15, 2026

Better automatic sizing for Advanced customisers

The size lock now reliably returns manually resized signs to automatic, content-driven width.

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July 15, 2026

Choose how your customiser works on mobile

Every Sign Customiser customiser can now use either a stacked mobile layout or a focused step-by-step layout.

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July 15, 2026

Custom sizes now open in your shopper's local units

Custom-size inputs now start in inches or centimetres to match the shopper's active Shopify market, with no merchant setup required.

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July 14, 2026

Stencil signs now start with letter height

Choose letter height first, then see the finished bordered stencil sheet size and price update as text changes.

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July 13, 2026

Braille signs

Sell plate-style braille signs with live braille translation, fixed physical dot geometry, and manufacturing-ready vector output.

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July 7, 2026

Lightbox signs that size themselves to your artwork

Upload an image to a lightbox sign and it now takes on the image's proportions, sized to fit — with free-form cropping and uploads that survive size changes.

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June 26, 2026

Charge for backboards by the sign's area

Set a per-square-inch or per-square-centimetre backboard rate so larger signs are priced fairly, with the charge shown clearly in the customer's price breakdown.

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June 25, 2026

Sell custom signs in every active Shopify market

Generated custom sign products now publish to your store's active Shopify Markets, so shoppers can check out in every region you sell to.

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June 23, 2026

Backlit glow for cut-out metal signs

Cut-out metal sign customisers can now offer a backlit LED glow, with light spilling around the panel and through every cut-out letter in your customer's chosen colour.

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June 19, 2026

Upload PDF files to the AI Sign Designer

Customers can now upload PDF artwork to the AI Sign Designer, which automatically turns it into a production-ready sign design.

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June 15, 2026

Choose how multi-line sign height is measured

Sizes that use a fixed height can now measure the total by letter height, adding the spacing between lines on top, or by line height as before.

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June 11, 2026

More realistic clear acrylic cut backboards

Cut-to-shape and cut-to-letter neon backboards now preview as real clear acrylic, with a crisp cut edge tracing your design instead of a flat grey panel.

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June 11, 2026

Clearer icon picker for custom sign text

Customers can now open sign icons from a labelled button, with a cleaner inline icon grid and a merchant-editable label.

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June 3, 2026

Hide the jacket step for simpler neon customisers

New neon customisers now hide the jacket step by default, with a setting to show or hide it whenever you like — the correct tube colour is still applied automatically.

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May 22, 2026

Preview and undo bulk price adjustments

The Adjust prices page now shows a live before-and-after preview of every customiser price and lets you undo the most recent bulk update with a single click.

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May 18, 2026

Metal cut-out signs

Sell laser-cut metal signs where the customer's text or artwork is rendered as negative space cut out of a metal panel, with six panel shapes, panel colour finishes, mounting options, and AI Sign Designer support.

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May 12, 2026

Adjustable snap-to-grid spacing

Merchants can now choose a finer snap-to-grid step for draggable sign elements in the customiser.

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May 6, 2026

A quality leap for AI-generated neon sign designs

The AI Sign Designer now turns customer logo uploads into far cleaner, more faithful neon production artwork — preserving brand fonts, colours, and layout instead of reinterpreting them.

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May 5, 2026

Show which characters a font can't render

The customiser now lists the exact characters the chosen font doesn't support, and blocks orders with unsupported characters before they reach the merchant.

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May 4, 2026

Vertical writing for Chinese-Japanese-Korean signs

Build customisers for Japanese, Traditional Chinese, Korean, and traditional Mongolian signs with top-down text columns and merchant-controlled reading direction.

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May 3, 2026

Address sign numbers with vertical stacked text

Create a dedicated address number customiser with vertical stacked text, perfect for door numbers, house plaques, and stacked signage where each character sits on its own line.

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April 29, 2026

Light and Tokyo Night theme presets for customiser colours

Apply a polished colour scheme to your customiser in one click with new Light and Tokyo Night theme presets, then fine-tune individual colours from there.

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April 22, 2026

EPS and Illustrator-compatible vector exports

Deliver finished designs to your production team in EPS or Illustrator-compatible PDF alongside SVG, ready to open in the tools your fabricators already use.

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April 22, 2026

Measurement labels on the lightbox 3D preview

Width, height, and depth labels now appear directly on the lightbox 3D visualiser, giving customers an instant sense of scale as they design their sign.

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April 21, 2026

Pedestal and sign feet mounting options for lightbox signs

Sign Customiser now supports floor-standing lightbox installations with new Pedestal and Sign Feet mounting visualisations, plus configurable dimensions so merchants can tune the look to their hardware.

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April 20, 2026

Official Etsy integration

Sign Customiser now officially supports Etsy. Activate it once from Integrations and every customiser can pair with your Etsy listings via a hosted design summary customers paste into the personalisation box.

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April 19, 2026

Clickable links in customiser descriptions

Add clickable links inside customiser option descriptions and help text using simple Markdown syntax, so customers can jump straight to mounting guides, size charts, or your contact details.

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April 15, 2026

Automated pricing updates via the API

Merchants can now read and update customiser pricing through the API, enabling automated price adjustments through scheduled tasks, scripts, and external systems.

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April 15, 2026

UTM parameter tracking for marketing attribution

Sign Customiser now captures UTM parameters from your storefront URLs and includes them in form submissions, order emails, and webhooks for complete campaign attribution.

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April 10, 2026

Export orders as CSV via email

Merchants can now export their Sign Customiser orders as a CSV file, delivered straight to their inbox with preset or custom date ranges.

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April 8, 2026

Slim lightbox designs with recessed borders

Customiser now officially supports single-sided (slim) lightbox designs with inactive side rendering, visible borders when sides are disabled, and optional recessed border styling.

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April 5, 2026

AI Sign Designer now supports Material Length pricing

The AI Sign Designer works with Material Length customisers, Channel Letter signs, and new demo templates make setup faster than ever.

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March 31, 2026

Letter Rail Backboard Now Available

Add a letter rail backboard to your channel sign customisers. Individual letters mounted on a sleek rail, with automatic style inheritance.

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March 31, 2026

Optional letter parts can default to none

Merchants can now configure optional colour selections to start unselected when the customiser loads, giving customers a cleaner starting point.

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March 31, 2026

RGB Colour Options for Channel Letter Signs

Channel letter signs now support RGB multi-colour options with smooth animated colour transitions in the live preview.

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March 30, 2026

Expanded global font support

Sign Customiser now supports thousands more fonts including Arabic, Hebrew, CJK, and other international scripts — giving your customers a truly global sign design experience.

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March 24, 2026

Google Ads click ID tracking for sign orders

Sign Customiser now captures Google Ads click IDs so you can attribute sign orders and form submissions back to your ad campaigns.

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March 18, 2026

Option to disable size limit popup

Merchants can now disable the "Size is over the limit" popup on their customisers

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March 4, 2026

RGB flow glow effect with spatial gradient animation

The Flow RGB colour effect has been completely reimagined with a stunning multi-layer neon glow that smoothly transitions colours across your sign design.

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February 27, 2026

Major upgrade to AI Sign Designer image capabilities

The AI Sign Designer now produces significantly better results across all image types, from photographs and hand-drawn sketches to complex graphic logos.

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February 26, 2026

Customiser Presets — Save and Load Sign Configurations

Create reusable presets for your sign customisers so customers can start from a pre-configured design with colours, fonts, sizes, and options already selected.

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February 26, 2026

Submit feature ideas directly from your dashboard

A new "Submit an Idea" modal lets you tell us exactly what to build next, right from inside the app.

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February 24, 2026

Customisable email templates for custom design submissions

Take full control of the emails you receive when customers submit custom design requests, using Mustache templates with Markdown support.

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February 5, 2026

Pricing Transparency and Custom Sizing Improvements

Word-level material length breakdown and animated lock indicator for custom sizing

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January 29, 2026

Custom branded emails for your sign business

Brand the emails you receive from Sign Customiser with your own logo, colour, and website link — perfect for forwarding to manufacturers and suppliers.

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January 22, 2026

Improved Email Threading for Form Submissions

Custom design form submissions now include the customer's email in the sender name, making it easier to identify and organise email conversations

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January 22, 2026

Redesigned customiser admin with live preview

We've completely redesigned the customiser settings experience with a three-column layout, inline live preview, and automatic refresh when you make changes.

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January 22, 2026

Add thumbnail images to selection buttons

Upload custom images to display directly on material, mounting, and backboard selection buttons in the customiser sidebar.

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January 19, 2026

Earn AI purchased credits by referring other sign businesses

Share your referral link with other sign makers and earn AI purchased credits when a referred Store subscribes after applying your code or makes its first qualifying AI credit purchase.

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January 11, 2026

Flow RGB animated outline effect

The Flow RGB effect now animates along the outline of text and SVG shapes, allowing it to work alongside face colours for stunning neon sign visualisations.

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January 11, 2026

Step-by-step undo for text and AI Sign Designer Custom Logos

Easily revert design changes one step at a time with the new undo button, giving your customers more control over their creative process.

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January 7, 2026

Snap to grid for precise sign alignment

Enable snap to grid in your settings to help customers align their sign designs perfectly with a 20px grid system.

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January 6, 2026

Enter measurements in inches and pounds

Enter dimensions in inches and weights in pounds in the Sign Customiser merchant admin.

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December 29, 2025

Rotation data now included in order details

Order information now displays rotation angles for individual sign elements, giving manufacturers the precise orientation data they need for production.

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December 24, 2025

Enhanced visualiser controls and navigation

Navigate your sign preview with ease using new pan and zoom controls, a unified control bar, and improved backboard dragging.

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December 19, 2025

Enhanced SVG colour controls and gradient preview icons

SVG logo designs now support transparent face colours and intelligent colour matching, plus RGB/Flow colour icons display beautiful diagonal gradients.

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December 17, 2025

AI Sign Design Multicolour Support

AI-generated designs now preserve their original colours, plus a powerful new reset button to restore any element to its defaults

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December 17, 2025

Disable Text Editor to Show Only AI Sign Designer or Form

New admin setting allows stores to hide the text editor and direct customers exclusively to the AI sign designer or custom design form.

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December 1, 2025

Lightbox Mounting Visualizations

Help customers visualise their complete sign with realistic mounting hardware and improved image upload experience

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November 17, 2025

Invite additional team members to your Sign Customiser account

Bring your entire team into Sign Customiser to help manage your customisers

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November 17, 2025

Manage multiple stores under one account

You can now have multiple integrations managed under a single account.

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November 3, 2025

Easily display your customiser in a modal (pop-up)

Embed your customiser on any page with a simple button. The customiser opens as a modal instead of taking up your entire page, and you can even have multiple customisers on the same page.

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October 29, 2025

Configurable Default Product Status for Shopify

Control whether new products are created as active or unlisted in your Shopify store

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October 28, 2025

Zapier integration for powerful workflow automation

Connect Sign Customiser to over 8,000 apps with our new Zapier integration, automating your sign business workflows with three powerful triggers.

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October 27, 2025

Download all fonts as a zip file

Merchants can now download all fonts from their customisers in a single convenient zip file, making it easier to share fonts with production teams.

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October 14, 2025

Enhanced admin UI for channel letter and lightbox signs

The merchant admin interface for channel letter and lightbox signs has been redesigned with clearer navigation, smarter onboarding, and better terminology to simplify complex configurations.

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October 13, 2025

UV print on neon signs

UV print now works as a printed face layer alongside tube colours, with AI logo uploads preserving their original artwork colours.

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October 1, 2025

Per-Word Measurements

Customers can now view each individual word measurement in relation to the whole sign

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October 1, 2025

Wix Integration

Connect your Wix store using our new first party integration

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September 24, 2025

Bulk price adjustments across all pricing options

Quickly adjust prices across your entire customiser with percentage-based increases or decreases to streamline pricing management.

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September 24, 2025

Improved volumetric shipping configuration and Shopify weight integration

Enhanced admin interface for volumetric weight settings and fixed critical issue with weight data not being passed to Shopify products.

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August 18, 2025

Custom API integration for enterprise workflows

Sign Customiser now offers a powerful API that enables seamless integration with any platform or workflow system.

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August 18, 2025

Webhook subscriptions for real-time updates

Subscribe to webhooks to receive instant notifications when orders are placed, products are created, and more.

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August 11, 2025

AI Sign Designer enhanced logo and image editing capabilities

Transform any logo or graphic into production-ready SVG files with our improved AI Sign Designer's advanced image editing features.

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July 22, 2025

Multi-dimensional size boundaries for advanced letter and frame fit pricing models

Set separate width, height, and depth limits for more accurate pricing in advanced letter and frame fit models

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July 19, 2025

Support for up to 6 lines of text on Simple Letter model

Sign Customiser now supports pricing and displaying up to 6 lines of text for simple letter model customisers, expanding from the previous 3 line limit.

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July 9, 2025

Increased Form File Upload Limit & New Admin for Form Entries

Major improvements to form uploads and admin management for merchants.

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July 5, 2025

Enhanced Order and Manufacturer Email Templates

We've completely redesigned how you create and edit order and manufacturer email templates, making it much easier to customize your emails with advanced code highlighting, error detection, and fix suggestions.

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June 18, 2025

Improved Fixed Height Strategy for Simple Model

Simplified setup for choosing between fixed width or fixed height sizing strategies in the simple letter model.

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April 29, 2025

Oval Lightbox Support

Circular lightboxes can now have different widths and heights allowing for more complex shapes

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April 7, 2025

Lightbox Signs Now Available

Introducing our new 3D lightbox sign editor with advanced visualisation and customisation features

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March 31, 2025

Example popup image improvements

Popup images no longer get cut off when expanded

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March 12, 2025

Visually scale signs relative to backgrounds and sizes

The visualiser can now appear larger and smaller depending on selections.

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February 4, 2025

Fixed heights per line for simple letter model customisers

Simple letter model customisers can now specify a fixed line height

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February 2, 2025

Frame Fit Model

New sizing and pricing model for new sign types where the frame is the most important part of measuring a sign.

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January 29, 2025

Resend Order Emails

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January 19, 2025

Auto-process form submissions with AI Sign Designer

Automatically convert uploaded images from form submissions into production-ready SVG files using AI, with results included directly in notification emails.

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January 15, 2025

Drag, scale and rotate BETA launch

Give your customers the ultimate design freedom when creating custom letter signs by empowering them to drag, scale and rotate words and icons.

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January 14, 2025

Cut to shape backboard visual update

Improved rendering of the cut to shape backboard to make it look more like real life.

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December 16, 2024

User uploaded backboard images - Canvas and UV Printed sign support

You can now let your customers upload their own images to use with a backboard

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December 16, 2024

Improved backboard color UX

We've made it easier for customers to select their backboard colors

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December 10, 2024

Mounting visualisations

Display screws, key rings, screw caps and more on the sign directly

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December 9, 2024

Wood Letter Signs Now Available

Start selling wood letter signs on your store today.

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November 29, 2024

Add customiser to Shopify collection pages

You can now add the Shopify app block to your collection templates

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November 12, 2024

Show custom design form as initial screen

You can now show the custom design screen as the initial screen for your customiser.

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November 6, 2024

WordPress Order Syncing

WordPress users can now sync their orders to Sign Customiser

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November 2, 2024

Start selling signs in minutes

Dropshipping custom signs just got a whole lot easier.

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October 30, 2024

CSS support for universal app customisers

Edit the CSS of your customiser while you are previewing it.

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October 29, 2024

Official WordPress plugin now available

You can now install the official WordPress plugin via the WordPress plugin directory.

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October 28, 2024

Automatically add colors to new backboards

You will now be prompted to add existing colors to new backboards.

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October 28, 2024

Font dropdown now available on mobile

Save screen space on mobile devices by displaying the font list as a dropdown.

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October 28, 2024

New analytics to help you sell more signs

We have added new graphs to help you understand how your customisers are performing.

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October 21, 2024

Visualisation background colour

You can now customise the background colour of the visualiser from within the admin app

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September 19, 2024

Custom Backboard Shapes

You can now upload your own SVG files to create unique backboard shapes for your signs.

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September 17, 2024

Hosted customiser pages

You can now generate unique links for your quote mode customisers that when navigated will display the customiser in a page hosted by us.

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September 13, 2024

Backboards with texture images

Upload a custom image to give the appearance of a textured backboard on your backboard.

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September 12, 2024

Front Lit option added to channel signs

Create signs with front lit options for your channel letter signs.

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September 4, 2024

Exclude Specific Colors and Backboards from Mounting Options

This enhancement provides you with greater flexibility and control, ensuring that only the desired combinations are available for your products.

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September 4, 2024

Exlcude specific colors from yes / no options

This enhancement provides you with greater flexibility and control for the yes / no buttons.

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September 4, 2024

Quote Mode

you now have the ability to receive quotes of sign designs created by the user, save alot of time with the design approval process, reducing revisions and winning the sale sooner!

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August 5, 2024

Multi-layered backboards

Create signs with more then backboard layer.

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July 19, 2024

Tracking events for ad conversions

New events to track add to cart and form submissions for ad conversion tracking

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June 28, 2024

Updates to multi-color and fonts

a collection of updates that have been made since launching the multi-color and fonts feature.

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June 20, 2024

Add graphics to text signs

You can now let your customers add scalable graphics to their sign designs.

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June 10, 2024

Base price can be linked to size instead of font

New pricing rules to allow more accurate pricing for multiple fonts and colors

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May 27, 2024

Improvements to custom sizing

Sell signs with multiple colors and fonts

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May 22, 2024

Google Font API Integration

You can now easily add all fonts from the Google Font library as they have been integrated into Sign Customiser.

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May 20, 2024

Sharing and saving

selections will be saved and can be shared across devices or with others.

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May 15, 2024

Customers can upload background images

You can now allow customers to upload background images in the customiser

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May 6, 2024

Multi-color and font signs

Sell signs with multiple colors and fonts

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May 2, 2024

Numbered List Options

You can now automatically generate a list of options for your customiser that are numbered.

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April 29, 2024

Duplicate pricing configuration on your store

You can now duplicate pricing configuration on your store. This feature allows you to create a copy of an existing pricing configuration and make changes to the new one without affecting the original.

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April 22, 2024

Fixed size models can now generate SVGs for orders

You can now generate an SVG of the custom sign for fixed size models.

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March 13, 2024

New visual sign renderer

We have updated our visual sign renderer to be better in almost every way.

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February 23, 2024

Duplicate customisers on your store

You can now duplicate customisers on your store. This feature allows you to create a copy of an existing customiser and make changes to the new one without affecting the original.

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February 15, 2024

A new fixed height model for Sign Customiser

A new way to price and size your signs is avilable, we call this a fixed height model.

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February 7, 2024

Volumetric weight and admin UI update for advanced pricing

Increase the shipping price accuracy by adding volumetric weight to your advanced pricing rules.

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January 17, 2024

Price Multiplier Improvements

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December 21, 2023

Colors can have descriptions

You can now add a description to an individual color.

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December 19, 2023

Improved Product Images

Product images generated by our app are now 1000px by 1000px and use our new sign renderer.

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December 12, 2023

Get started for free with Sign Customiser

Sign Customiser is now completely free for getting set up; You can now create, update, and delete all the data in the admin without having to be subscribed to a plan.

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December 12, 2023

New merchant admin experience

We have given the merchant admin experience a fresh new look.

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November 28, 2023

New plan - Standard

We have updated our plan offerings for Sign Customiser with the addition of a new plan called "Standard" that allows your store to create unlimited sign customisers and also include forms on your sign customisers.

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November 21, 2023

Create channel letter signs on our starter plan

You can now create channel letter sign customisers or neon sign customisers on our starter plan.

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November 17, 2023

Skip the selector screen on mobile

You can now choose the show or hide the selector screen on mobile devices.

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November 8, 2023

Currency converter app integrations

We now support two popular Shopify apps, Vitals and Best Currency Converter, to work seamlessly with Sign Customisers live pricing.

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November 3, 2023

New RGB Flow effect

You can now visually display a flowing RGB effect that matches more closely to advanced LED tubing that allows 100s of different modes in real life.

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October 31, 2023

Font table display as opened or closed on desktop

You can now choose to display the entire table of fonts on the initial load or hide until clicked via dropdown.

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October 24, 2023

Custom Sign Design Forms

Add one or more forms to your sign customiser to start accepting custom sign design submissions from your potential customers.

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September 19, 2023

Add a discounted price on your custom signs

You can now display the "discounted price" next to the "original price" for your custom signs. Using this feature will let the customer instantly see the original and discounted price of their custom sign.

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September 11, 2023

New mobile view

You can now display all the options for your sign customiser on mobile to display as stacked options one over the other, rather than per step.

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August 30, 2023

Improved sending for custom order emails

Merchants on our apps PRO plan will from now on receive the custom order email as expected, no what financial status is provided.

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August 14, 2023

Performance and stability update

We have significantly improved the client side app across multiple fronts, this update makes the app more reliable and faster to use, especially on low powered mobile devices.

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July 4, 2023