Sign Customiser now allows merchants to download all fonts used in a customiser as a single zip file, streamlining the workflow between design and production.
This feature is particularly valuable when sharing font files with print shops or production partners who need the exact typefaces for custom sign manufacturing.
Learn more: /help/faqs/how-to-download-fonts-from-a-customiser/
Sign Customiser has redesigned the merchant admin experience specifically for channel letter and lightbox sign configuration. The enhanced interface makes it easier to set up and manage the complex multi-component structure of illuminated signs with clearer terminology, nested navigation, and context-aware guidance.
Sign Customiser supports UV printing on neon signs, but UV print works differently from tube colours. Tube colours are still a manufacturer-defined LED palette. UV print is the printed face layer.
Update, 1 October 2026:From 1 October 2026, AI Sign Designer V2 does not add a UV print to new neon designs. Designs that already have a UV print keep it. The manual UV print options do not change. See AI neon designs now show as lit tubes.
For AI Sign Designer uploads, Sign Customiser now preserves the original artwork colours on the printed face instead of remapping them to merchant UV swatches. This keeps logos and multi-colour artwork accurate while still matching glow and tube effects to the nearest supported LED tube colour.
That means UV palette colours now have a narrower purpose: they are manual preset swatches for workflows where you intentionally want customers choosing from predefined UV print options. They are no longer the source of truth for AI artwork face colours.
Custom UV (#HEX) so they are not confused with palette selectionsYou can now connect your Wix ecommerce store directly with Sign Customiser via our Integrations page.
This new integration provides you with:
Read our documentation on getting started with Wix:
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You can now see the exact measurements for each individual word on your sign, not just the overall sign dimensions. Simply select any word to view its specific height, width, and sizing details.
These measurements are currently only supported on signs using either the Multi Color/Font or Drag/Scale/Rotate feature. You can disable this feature in the settings page under “Measurements for individual sign parts”.
We’ve also resolved an issue where resizing individual words wouldn’t properly respect your minimum font height settings. Now when you drag to resize any word, the system correctly checks that word’s size requirements, ensuring your text always meets your specified minimums.
Sign Customiser’s admin interface for volumetric shipping has been significantly improved, making it easier to configure dimensional weight pricing for your signs.
Sign Customiser now makes it simple to apply percentage-based pricing changes across all options in your customiser at once, perfect for seasonal promotions, sales events, or margin adjustments.
Sign Customiser now supports webhook subscriptions, enabling your systems to receive real-time notifications whenever important events occur. This powerful feature allows you to build responsive integrations that react instantly to customer actions and order updates.
With webhooks, you can subscribe to various events including order creation, product generation, and form submissions. Each webhook delivers detailed event data directly to your specified endpoint, allowing you to automate workflows such as inventory management, fulfilment processes, or customer notifications. The system includes built-in security with webhook signatures to ensure data integrity and authenticity.
This feature is particularly valuable for businesses that need to synchronise Sign Customiser data with external systems, trigger automated workflows, or maintain real-time reporting dashboards. Whether you’re connecting to manufacturing systems, updating CRM records, or triggering email campaigns, webhooks provide the immediate data flow you need.
To start using webhooks and explore available event subscriptions, check our webhook documentation.
Sign Customiser has launched a comprehensive API integration architecture that allows businesses to connect their existing workflows and platforms directly with our sign customisation system. This update particularly benefits larger and enterprise companies who need to integrate Sign Customiser into their established processes.
The new API provides traditional REST endpoints that enable you to programmatically manage customisers, create products, handle orders, and automate your sign business operations. Whether you’re using custom-built systems, enterprise resource planning (ERP) software, or other e-commerce platforms, you can now seamlessly integrate Sign Customiser into your workflow.
We’ve also updated our WordPress integration to leverage this new API architecture, providing improved performance and reliability. Additional platform integrations, including official plugins for Wix and other major platforms, will be available soon.
For detailed implementation guidance and API documentation, visit our Custom API Integration guide.
Sign Customiser’s AI Sign Designer now features powerful image editing capabilities with significant performance improvements and enhanced functionality.
Critical issues with generating images containing transparency have been resolved. Logos with transparent backgrounds are now handled correctly, maintaining their intended visual appearance across all sign materials including neon and acrylic.
Enhanced shape detection algorithms now provide superior interpretation of busy and complex images. The AI Sign Designer can better distinguish between overlapping elements, handle intricate patterns, and accurately identify shapes in visually dense designs. This improvement ensures that even the most detailed logos and graphics are converted with precision, maintaining the integrity of complex brand elements.
