Activating customisers

When creating or duplicating a new customiser on your store, you may see that the state of a customiser can be either “Active” or “Inactive”.

You must be subscribed to a paid plan before you can activate a customiser on your store.

To change the state of a customiser from “Inactive” to “Active” do the following.

1. Navigate to “Customisers” in our apps admin

2. Click on the three dots (…) on the right-hand side of customiser you wish to edit

3. Click on Edit

4. Ensure “Activate customiser” is checked.