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Choose how the customer customiser shows its options on mobile. Every customiser can use Stacked all at once or One Selection at a Time.

These settings apply on tablets and phones. These are screens less than 1025 px wide. Customers on a desktop-width screen do not see them.

In the merchant admin, open your customiser and go to Settings > General Settings. Scroll down to Mobile Style Options.

The Mobile Style Options section in General Settings, with Mobile View set to Stacked all at once and the Fixed Visualiser, Finish Position, Mobile Selection Options Display, Initial Selection Screen and Visualiser Height Percentage settings below it.

Choose a mobile view

Use the Mobile View setting to choose one of these layouts:

  • Stacked all at once: Shows all customisation options on one scrollable page.

  • One Selection at a Time: Shows separate steps, such as Text, Font, Size and Letter Type. Customers use the pill navigation or the Previous and Next controls to change steps.

One Selection at a Time is available for every new and existing customiser.

Settings for Stacked all at once

When you select Stacked all at once, two more settings show:

  • Fixed Visualiser: Keeps the visualiser in view when customers scroll.

  • Finish Position: Sets the position of the price and the finish button. Select Sticky at the Bottom or Below selections.

When you select One Selection at a Time, these two settings are hidden.

The Mobile Style Options section with Mobile View set to One Selection at a Time. Only Mobile View, Mobile Selection Options Display, Initial Selection Screen and Visualiser Height Percentage show.

Settings shared by both views

  • Mobile Selection Options Display: Shows selection options in a horizontal scroll or a vertical stack.

  • Initial Selection Screen: Shows or hides the opening choice between text and custom design. This screen shows only on tablets and phones. It also needs a custom design option and the text editor to be on. For the text editor, see Editor Modes.

  • Visualiser Height Percentage: Sets how much of the mobile screen the visualiser uses. If you leave the field empty, the customiser uses 40% for Stacked all at once. It uses 60% for One Selection at a Time.

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