Features

Customer uploaded images for lightboxes

Let customers upload images on the individual sides of the lightbox.

Single or two-prong mounting visualisations on the lightbox

You can follow the guide below to showcase a single or two-prong mounting for the lightbox. This setting will enable a 3D visual of each option, show the mountings in the customiser visualiser, and generate product images for Sign Customiser. Navigate to the admin of Sign Customiser for your store Click on "Customisers" in the main menu on the home page Click on the customiser you wish to edit Click on "Mountings" in left hand the left-hand side menu Click on the "Mounting" you wish to edit or create a new one. Scroll down until you see "Visualisation" Select either Single prong or double prong for the mounting type you want to display. Select the sides that you would like the customer to select from; these options will also update the visualisation when selected. Click on save at the bottom of the form to update.

Letter Parts

A letter part allows you to assign textures/colours and pricing to individual parts of the letter, such as the side of a letter or other optional elements that make up a channel letter. This is where you can control if your customiser allows the customer to select the colour to be used for the backlit option of your channel sign and many other individual letter part options as well.

Letter Types

Letter types are a grouping of configurable letter parts only available for channel type customisers. Letter types allows you to unique combinations of letter signs such 3D illuminated acrylic letters, Multi-layer backboard acrylic letters or 2D metal signs. You can assign more than one letter type to a sign customiser. For more information about letter parts, please visit this article.

Front-lit and back-lit channel letters

You can create channel letter signs that allow the customer to select front-lit and back-lit colour options.

Flow RGB colour option

The Flow RGB colour option enables you to display multiple colours simultaneously. These colours will seamlessly transition and "flow" throughout the sign.

RGB colour option

By using the RGB Colour option, you can add multiple colours of your choice to your customiser. Follow the steps below to add a new colour option: From the app's dashboard click on the Customisers tab and select the customiser you want to add the RGB colour option. On the Customiser editor page, click the Colours and then click Add colour. On the Colour editor page that just appeared, add the Label and Description (which your customers will see) of the RGB colour option. For Colour Effect, choose Multiple Colours. Add all the colours you wish to include by clicking on Add Colour for this option (you can add up to 8 colours). To delete a colour, click on the " X " circle located near the colour. The Minimum Size option allows you to select a minimum width and height that the colour option will be available. Add the option preview image and popup image using the Preview Image and Popup Image options. The preview image will replace the colour selector button, while the popup image will appear as a pop-up when customers click on the View example button. The Pricing option allows you to choose how the price of the colour option will be calculated. There are 3 options for you select. None: Sign price will not be changed if choosing the RGB colour option. Base Price: A fixed amount will be added. Price Multiplier: Multiply the Letter price option or total sign. Hit Save to save your setup. By following these instructions, you can successfully add multiple RGB colours to your customiser, enhancing the customisation options for your customers.

Jackets and tubes for neon signs

Give your customers the ability to select how the jackets/tubes are presented for your neon signs.

Letter glow effects

This article will allow you to adjust the glow effect of the letters of your neon sign. We currently support two different glow effects for your neon sign 1. Click the Customiser which you want to change: 2. On the Customiser Page, click the Required Options button with the tool icon and click Colours: 3. Scroll to the bottom of the page to see the option Glow Effect and change it to your desired effect 4. Click save at the bottom of the form, to apply the new effect.

Custom Backboard Shapes

Our Custom Backboard Shapes feature lets you upload your own SVG files to use as backboard designs. This feature supports almost any type of shape, giving you the flexibility to create unique sign backboards.

Backboard Colours, Images, Textures & Materials

You can create different backboard textures each with their own images and assign them to multiple backboards. This feature allows you to give your backboards the appearance of things like wood, metal, and more.

Customer designed Backboard Images

This guide will show you how you can set up your customiser to enable your customers to upload their images for backboards.

Improved Backboard Colour Selection Experience

Users can now display backboard colour options directly within the backboard section, creating a more intuitive and user-friendly experience. All new customisers created have this setting automatically enabled, this doc is for older customisers which do not currently have this setting applied and wish to do so.

Backboard shapes: Why Are "Fill" Attributes Important for Your SVG Files?

When using SVGs in our customiser, ensuring they are composed of "fill" attributes rather than "stroke" attributes is crucial. This guide explains why this matters, how it affects the appearance of your icons and custom backboards, and what you can do to resolve potential issues.

Assign backboard colours & materials to backboards

Please follow the below instructions to assign/add colours to your backboards: Navigate to the Sign Customiser admin on your store. Click on "Customisers" in the home menu Click on the customiser you wish to edit. In the left-hand side menu click on "Backboard Colours & Materials" Click on an existing backboard colour that you have already created. Scroll down untill you see "Assign to backboard" Use the dropdown menu to select the existing backboards that you want this backboard colour & material to apply too. Click on save at the bottom of the form to save.

Multi-layered Backboards

This feature allows you to create letter-shaped signs where the backboard can have two or more colours/materials added to it. To add multi-layered backboards to your customiser do the following. Multi-layered Backboards are only available for CUT TO SHAPE and CUT TO LETTER options. In the merchant admin, navigate to the customer you wish to edit. Click on "Backboards" in the side navigation Click on the backboard you wish to add one or more layers to. Ensure "Enable multi-layered backboard" is ticked. Once ticked, new options will allow you to add more than one backboard layer. For each layer, the "backboard length from letter" input should be greater than the previous option. This is also where you can add titles and descriptions for each option. Save your settings and then navigate to "Backboard colours" in the side menu. Click on the backboard colour you wish to edit In "Assign to backboard" make sure the backboard is selected. In the "Assign to layer" option make each layer that you want available for that colour is selected Save the settings at the bottom of the form.

Mountings

Display mounting options for the backboards The mounting feature allows you to add various mounting options for your backboards. Note: only the "Board" backboard type visually displays mountings in the visualiser. Follow this guide to configure mountings for your customiser.

Restrict mounting options

You can prevent customers from selecting a mounting when incompatible colours and backboards are chosen. Follow these steps to do so: Navigate to the admin of Sign Customiser for your store Click on "Customisers" in the home menu Click on the customiser you want to edit Click on "Mountings" in the lefthand side menu Create or click on an existing mounting option. While creating or editing a mounting in the admin backend, simply select the incompatible colours and backboards from their respective dropdown inputs with labels "Colour Exclusions" and "Backboard Exclusions"

Discounts

There are two ways to set up discounted prices using Sign Customiser. You can achieve this by using either the built-in discount feature or Shopify Discounts. In this document, we will focus on creating a discount using the Sign Customiser's built-in feature and highlight the differences between this method and Shopify Discounts. You can learn more about setting up Shopify Discounts on this page.

Automatic discounts using Shopify discount

Following these steps, you will be able to create an automatic discount that is applied to the customers when a new custom neon sign product is added to the user's cart.

Additional Options

You can use our "additional options" feature to provide your customers with greater flexibility in product options. This is a great way to include options for geographic power supplies, delivery dates, additional notes to speed up the manufacturing process, and any other options that you can think of. Additional options include four unique input types; below is a breakdown of each input type and its capabilities: Yes / No Two-button, side-by-side display. Each option can control the price and exclude certain colour options. Images A row of image button, great for showcasing each option visually to your customers, each option can control the price. Dropdown Displays as a traditional dropdown input, best for options with three or more choices, e.g. power supplies. Notes Displays as a text field and allows the customer to enter a description that will be included in the product data.

Disabling additional options

For the Yes/No button type - certain colours when selected can disable this type of button on the customiser.