Universal App

Change the primary currency for the store in the universal app.

In our universal app, you can change the base currency of all your customisers associated with that store. This feature is only available on our Universal app version. The Shopify version automatically assigns your Shopify store's primary currency as its base currency.

How to create an API Token

API keys let another service access one Store through Sign Customiser's public API. Older instructions may call them API tokens; they are the same credential. Create a separate key for each integration and give it only the access it needs. This makes the key easier to identify and lets you revoke one integration without affecting another.

Creating and managing multiple stores under one account

This feature is not currently supported for Shopify customers. Want to copy a customiser between stores? That's a separate service our support team runs for you, and it works on Shopify too — see Copy a customiser to another store you own. Sign Customiser supports multiple stores under a single company account, allowing you to manage different websites, platforms, or brands independently. Each store keeps its own configuration, customisers, and integration settings.

How to invite additional users

Shopify customers cannot invite additional users at this time Sign Customiser allows you to collaborate with team members by inviting them to your company account. Invited users can help manage your stores, configure customisers, and handle various administrative tasks. The invitation process ensures new team members are properly connected to your company account from the start.

How to get your Integration ID

The Integration ID is needed for embedding Sign Customiser on your website. This is how we know which e-commerce backend we should create your products in. To find your Integration ID: Log in to Sign Customiser. Open the Integrations page. Universal: in the left sidebar, under Integrate, click Integrations. Shopify: from the home page, click Tools & Settings, then Integrations and Webhooks. Click on your integration. Underneath its title, you will see a badge with ID: 123 — copy the number after "ID:". Now in your HTML, use that number where it says integration-id="": Note: the above example omitted other required attributes for brevity, ensure you have all of the required attributes noted in your Integrations Setup Instructions.

Why don't I see any orders?

If you're unable to see your orders in our Universal Sign Customiser offering, it is likely due to a missing or incorrect API key configuration in your integration.