Order Management

Fulfillment Process

Our app provides several features to help you with order fulfilment through email automation and product/order data enrichment which ultimately saves time and brings fulfilment costs down. Ultimately it is up to you and your business to decide what works when it comes to order fulfilment for custom signs as there are numerous variables such as the options you provide your customers, the manufacturing process and if you are drop-shipping or have your own factory.

Supplier / Manufacturer Emails

Sign Customiser allows you to automatically send an email with all the required details for your manufacturer to build the custom signs each time an order is created on your store. To use this feature, you must be on any plan other than Starter / Standard.

SVG files for manufacturering workflows

To speed up the manufacturering process Sign Customiser can automatically generate an SVG file of the sign design that can be used for CNC machines and to help speed up the tracing process of the letter layout of the sign. This SVG file, will be automatically included in the order (available on platforms: Shopify) and in the manufacturer email that is generated for every order. This feature is available for all plans except "Starter" and "Standard" plans For detailed instructions on how to use SVG files in your manufacturing process please follow these guides. How to enable SVG files for manufacturing How to find the SVG file in the Shopify order How to include the SVG file in the manufacturing email

Update manufacturer email address

You can add one more email address by appending each email with a ',' character e.g. 'first@email.com,second@email.com' To change the manufacturer email address do the following: Navigate to the admin of Sign Customiser for your store Click on "Customisers" in the home menu Click on the customiser you wish to edit Click on "Manufacturer email" in the left-hand side menu Add the email under Receiver Email and click Save on the bottom right to save the changes.

How to include the SVG file for manufacturer emails

To include the SVG file in your supplier/manufacturer email please follow these instructions. Navigate to Sign Customiser admin on your store. Click on "Customisers" in the home menu Click on the customiser you wish to edit Click on "Manufacturer Email" in the lefthand side menu Paste the following code into the email template to display an SVG download link in the email: This is what the email template should look like after you after you have pasted the code. Here is an example of the Manufacturer email with an SVG download link.

How to enable / disable SVG files for manufacturing

This Sign Customiser guide covers How to enable / disable SVG files for manufacturing with the steps and context you need to complete the workflow.

How to find the svg file in the Shopify order

whenever a sign is ordered, you can access the order in Shopify admin page and download the SVG file by clicking on the _svg: "Link". To use this feature, you must have already enabled the SVG Files for manufacturing.

SVG Sign Design for manufacturering workflows

To speed up the manufacturering process Sign Customiser can automatically generate an SVG file of the sign design that can be used for CNC machines and to help speed up the tracing process of the letter layout of the sign. This SVG file, will be automatically included in the order (available on platforms: Shopify) and in the manufacturer email that is generated for every order. This feature is available for all plans except "Starter" and "Standard" plans For detailed instructions on how to use SVG files in your manufacturing process please follow these guides. How to enable SVG files for manufacturing How to find the SVG file in the Shopify order How to include the SVG file in the manufacturing email