Universal App

Change the primary currency for the store in the universal app.

In our universal app, you can change the base currency of all your customisers associated with that team. This feature is only available on our Universal app version. The Shopify version automatically assigns your Shopify store's primary currency as its base currency.

How to create an API Token

API Tokens are used to bring data in from your ecommerce system (such as WooCommerce) into Sign Customiser. This is used for features such as Manufacturer Emails, which requires us to be notified of when you get a new order. Follow these steps to generate a new API token: Login to your Sign Customiser dashboard Click on "Tools & Settings" from the home page Click on "API Tokens" Click on "Create token" Give your token a name. A good name would be the platform you are going to be using it on, e.g. WordPress, Etsy, etc. Click "Create" Copy the token that is shown to you. You will not be able to see this value again so make sure you have copied it somewhere safe. You can now paste this token into your integration of choice.

Creating and managing multiple stores under one account

This feature is not currently supported for Shopify customers Sign Customiser supports multiple stores under a single company account, allowing you to manage different websites, platforms, or brands independently. Each store maintains its own configuration, customisers, and integration settings, providing flexibility for businesses with diverse needs.

How to invite additional users

Shopify customers cannot invite additional users at this time Sign Customiser allows you to collaborate with team members by inviting them to your company account. Invited users can help manage your stores, configure customisers, and handle various administrative tasks. The invitation process ensures new team members are properly connected to your company account from the start.

How to get your Integration ID

The Integration ID is needed for embedding Sign Customiser on your website. This is how we know which e-commerce backend we should create your products in. To find your Integration ID: Log in to Sign Customiser Click on "Tools & Settings" -> "Integrations" Click on your Integration Underneath its title, you will see a badge with ID: 123 - copy the number after "ID:" Now in your HTML, use that number where it says integration-id="" Note: the above example omitted other required attributes for brevity, ensure you have all of the required attributes noted in your Integrations Setup Instructions.

Why don't I see any orders?

If you're unable to see your orders in our Universal Sign Customiser offering, it is likely due to a missing or incorrect API key configuration in your integration.