Documentation

Languages in Sign Customiser

Use one customiser for multiple shopper languages, manage each translation as a draft, and publish the right version across Shopify and Universal.

Add, translate, preview and publish a language

Add a shopper language, translate it manually or with an AI-assisted first draft, preview it privately, and publish it when it is ready.

Choose the customiser language on Shopify and Universal

Set up one multilingual customiser and control how Shopify and Universal choose a published shopper language.

Translate option names, colours, fonts and sizes

Edit source option wording on its own page, then translate the shopper-visible value without changing pricing or production data.

Translate custom forms

Translate custom form fields, choices, guidance and submission messages while leaving shopper answers unchanged.

Translate the review screen

Translate the final design review, its actions, selected-option headings and supporting information.

Translate cart and order details

Understand which translated labels reach products, carts, orders and fulfilment, and why later edits do not rewrite old orders.

Use right-to-left languages

Enable right-to-left layout separately from translation on Shopify and Universal, then test the live integration and font coverage.

Choose how to install Sign Customiser on Shopify

Find the correct setup guide for a Shopify theme, custom Liquid template, page builder, or headless storefront.

Use the iframe option in the Shopify app block

Turn the experimental iframe embed on or off for the Sign Customiser app block. Use it when your theme's CSS or JavaScript interferes with the direct embed.

Install Sign Customiser on a headless Shopify storefront

Connect Sign Customiser to a Storefront API or Hydrogen cart outside a Shopify Online Store theme.

Install Sign Customiser in a Shopify theme with an app block

Use the Shopify theme editor to add Sign Customiser to a compatible product or page template with an app block.

Install Sign Customiser in a Shopify theme without app blocks

Use this guide when a Shopify Online Store theme serves the page, but the Liquid template cannot accept a Sign Customiser app block.

Enable sticky add to cart button on your customiser.

By following these instructions, you can change the scroll order and have the visualiser section and also the add to cart button fixed (sometimes called sticky) as the user scrolls up and down the page (fixed frame scrolling) just like this example. This feature is only available on Shopify for now.

Adding CSS to Shopify themes - Alternative (but Not Recommended) Method

Although editing your Shopify theme is an alternative method for applying CSS, it is no longer the recommended approach. This method allows you to keep your styles within your theme, but it may require reapplication after theme updates. For the recommended approach to adding custom CSS, please refer to the guide: How to Add Custom CSS the Right Way.

Connecting WooCommerce with Sign Customiser

Integrate your Woocommerce store with Sign Customiser

Automatically Deleting Generated Products in WordPress

The Sign Customiser generates products so that customers can purchase their customised designs. This step is essential and cannot be skipped. However, we understand that having these auto-generated products in your product list can become overwhelming. This guide will show you how to automatically delete these products using the WP Bulk Delete Pro plugin. WP Bulk Delete is a third-party tool and is not affiliated with Sign Customiser. Use it with caution and at your own risk.

How SEO is treated for Custom Signs in WordPress

The custom signs created by our app are automatically hidden from all WooCommerce categories and product pages. They also contain a meta tag that excludes them from SEO indexing. These settings are applied automatically when a product is created by our app, and no additional action is required on your end.

Etsy integration

Connect Etsy once from Integrations, and every customiser in your store pairs with an Etsy listing through a Customiser Link.

Embed the customiser on any website

Add the customiser to almost any website with an iframe embed — works on plain HTML, no-code site builders, and any platform with a custom code or embed block.

Custom API Integration

Learn how to connect your custom ecommerce store with Sign Customiser using webhooks, product creation, and order processing APIs

Webflow Integration

Tip: The customiser embeds the same way on Webflow as on any website. For sizing, display options, and how to take orders, see Embed the customiser on any website. The steps below cover the Webflow-specific parts.

Wix Integration

This Sign Customiser guide covers Wix Integration with the steps and context you need to complete the workflow.

Squarespace Integration

Tip: The customiser embeds the same way on Squarespace as on any website. For sizing, display options, and how to take orders, see Embed the customiser on any website. The steps below cover the Squarespace-specific parts.

Custom Integration: How to Handle "Add to Cart" Actions

This guide will help you integrate Sign Customiser with the "Add to Cart" functionality on e-commerce platforms like Webflow, and Squarespace.

Customer uploaded images for lightboxes

Let customers upload images on the individual sides of the lightbox.

Lightbox mounting options

Show a 3D visual of your lightbox's mounting hardware — Single Prong, Double Prong, Pedestal, or Sign Feet — in the customiser and product images.

Lightbox Types

Configure lightbox component types (Face, Back, Border, Internal Light) with colours, materials, and per-component pricing

Letter Parts

Configure letter parts (Face / Front Lit, Side, Trim, Back Lit) with colours, materials, and pricing for channel letter types

Letter Types

Letter types are a grouping of configurable letter parts only available for channel type customisers. Letter types allows you to unique combinations of letter signs such 3D illuminated acrylic letters, Multi-layer backboard acrylic letters or 2D metal signs. You can assign more than one letter type to a sign customiser. For more information about letter parts, please visit this article.

Front-lit and back-lit channel letters

You can create channel letter signs that allow the customer to select front-lit and back-lit colour options.

Flow RGB colour option

The Flow option lets a neon tube show more than one colour at the same time. The colours blend into each other and move along the sign. In Tube Colours, Flow is only for neon tube colours. The picture below shows a neon sign with several colours.

RGB colour option

The RGB colour option shows several colours in the live preview. The colours cycle through the sign. Customers see the effect before they buy. You can add this option to neon signs and to channel letter signs.

Jackets and tubes for neon signs

Give your customers the ability to select how the jackets/tubes are presented for your neon signs.

Letter glow effects

This article shows how to change the glow effect of the letters on your neon sign. It also shows how to let shoppers turn the glow on and off. There are two glow effects: White tube and Coloured Glow Coloured tube and Coloured Glow

Backboards

Backboards let you control the shape, colour, material, texture, and appearance of the backboard for your sign. You can also allow customers to upload their own image for certain backboard types. This guide explains how to: Configure the Backboard section Add different backboard types Add backboard colours and materials Allow customers to upload their own backboard images

Customer designed Backboard Images

This guide will show you how you can set up your customiser to enable your customers to upload their images for backboards.

Backboard shapes: Why Are "Fill" Attributes Important for Your SVG Files?

Use "fill" attributes in the SVG files you add to the customiser. Do not use "stroke" attributes. This guide explains why. It also shows what happens to icons and custom backboard shapes when an SVG file uses strokes, and how to correct the file.

Mountings

Display mounting options for the backboards The mounting feature allows you to add various mounting options for your backboards. Mountings are supplementary costs, not base pricing. Mounting fees (one-time or percentage) are added on top of the base sign price. To configure your primary pricing, go to Core Setup → Pricing. For product-specific pricing per component, see Letter Types or Lightbox Types under Sign Components. Note: only the "Board" backboard type visually displays mountings in the visualiser. Follow this guide to configure mountings for your customiser.

Restrict mounting options

You can prevent customers from selecting a mounting when incompatible colours and backboards are chosen. Follow these steps to do so: Navigate to the admin of Sign Customiser for your store Click on "Customisers" in the home menu Click on the customiser you want to edit From the left-hand menu, go to Sign Components → Mountings. Create or click on an existing mounting option. While creating or editing a mounting in the admin backend, simply select the incompatible colours and backboards from their respective dropdown inputs with labels "Colour Exclusions" and "Backboard Exclusions" (cut-out metal customisers will see "Panel Exclusions" instead of "Backboard Exclusions").

Create Shopify discounts for custom sign products

For most Shopify stores, scope an Amount off products discount to Sign Customiser Products or to a collection named after one of your customisers. Sign Customiser adds each new sign to the right collections during product creation, so eligible automatic discounts and discount codes work on the shopper's first attempt. Use the collections managed by Sign Customiser Do not build a smart collection from product type or tag rules for discount targeting. Shopify indexes those rules later, after the shopper may already have reached the cart or checkout.

Shopify discounts vs built-in price discounts

Compare Shopify discounts with Sign Customiser's built-in price discount. Learn where each discount appears and how to use both.

Additional Options

Use Additional Input Options to offer customers choices that are not covered by other settings. You can use these options to provide greater flexibility, such as selecting a power supply, specifying a delivery date, or adding notes to help with manufacturing. There are four input types, each offering different ways for customers to select or enter information: Yes / No Images Dropdown Notes Yes / No Displays two buttons side by side. Each option can affect the price and exclude specific colours. Images Displays a row of image buttons, allowing customers to compare options visually. Each option can have its own price. Dropdown Displays a traditional dropdown menu. This is useful for options with three or more choices, such as power supplies. Notes Displays a text field where customers can enter information. Their notes are included in the product data.

Change the instructions on the Custom Design screen

Change the main heading and step text shown beside a form on the customer-facing Custom tab, and find the right settings when you are currently editing the form itself.

Set the Custom Design Form as the Initial Screen

You can show a Custom Design Form as the initial screen of your customiser. The form then replaces the default sign visualiser.

Custom Design Forms

A Custom Design Form is a contact form built into Sign Customiser. Use it to collect custom design requests that the app cannot generate automatically. The form appears in the customiser: On desktop, it opens from the Custom tab. This is the default tab name. You can rename it. On mobile, it appears as a link below the selections. Customers can upload files, write messages, and use dropdowns, checkboxes and multiple-choice fields. They do not leave the page while they fill in the form. After they submit, they stay on the page unless you choose Redirect to a page (see Step 4). To quote customiser designs, use Quote Mode instead. For more information, read Quote Mode.

Add and Edit Custom Form Field Options

This guide explains how to add and edit fields in your custom form. Every form must contain a required Email field. New forms include this field. Go to the Sign Customiser Admin: Universal subscribers: Go to Home in your account. Shopify users: Navigate to Shopify admin → Apps → Sign Customiser. Click on Customisers in the menu. Select the customiser you want to edit. From the left-hand menu, go to Features → Forms. Click Add New Form if creating a new form, or select an existing form to edit. In the Fields section, click on Add New Field and choose the field type you need. Configure the field settings: Label ( required ) – The field title. Description ( optional ) – Additional information for the user. Placeholder ( optional ) – Example text inside the input field. Required Field ( optional for other field types ) - Enable this option when the customer must complete the field. The Email field is always required. Value ( required for Dropdown, Multiple Choice, and Checkbox fields) – The selected value is shown in the submitted form. Arrange the fields by clicking and holding the drag icon (⋮⋮), then dragging them into the desired order.

Order fulfilment for in-house and outsourced production

Sign Customiser supports sign businesses that manufacture in-house, outsource production or use a mix of both. It captures the customer's design and passes the same specifications into the order and production handoff. Sign Customiser does not manufacture or ship the sign. You keep control of feasibility checks, supplier costs, approvals, production, delivery and installation.

Export orders as CSV via email

Export your Sign Customiser orders as a CSV spreadsheet delivered to your email, with preset or custom date ranges and full customisation details.

Supplier / Manufacturer Emails

Yes. You can use Sign Customiser when another company manufactures your signs. When a paid order is created, Sign Customiser can automatically send the order email to the supplier address configured for that customiser. The supplier receives an ordinary email and does not need a Sign Customiser account. You keep control of the customer, supplier relationship, approval process and delivery.

SVG, EPS and .AI files for manufacturing workflows

To speed up the manufacturing process, Sign Customiser can automatically generate an SVG file of the sign design for CNC machines and help speed up tracing the sign's letter layout. This SVG file will be automatically included in the order (available on supported platforms and through the API) and in the manufacturer's email generated for every order. You can also generate EPS and Illustrator-compatible PDF files for the same design. EPS opens in most cutting and routing software; the Illustrator-compatible PDF opens cleanly in Adobe Illustrator (it's saved with an.ai filename). Both are delivered through the same order attributes and manufacturer email as SVG, and can be turned on per customiser. Cut-out metal signs use the same files — the SVG carries the cut-path geometry for the metal panel, and EPS/Illustrator-compatible PDF are generated from it identically. No new file types or template variables are needed for cut-out workflows. This feature is included in all current plans: Seed, Growth and Ultimate. The older Starter, Standard and Launch plans do not include it. On these plans, the Generate SVG image of sign settings show Plan Upgrade Required. For detailed instructions on how to use SVG, EPS, and Illustrator-compatible PDF files in your manufacturing process please follow these guides. How to enable SVG, EPS, and Illustrator-compatible PDF files for manufacturing How to find the SVG file in the Shopify order How to include the SVG, EPS, and Illustrator-compatible PDF files in the manufacturing email

Update manufacturer email address

You can add one more email address by appending each email with a ',' character e.g. 'first@email.com,second@email.com' To change the manufacturer email address do the following: Navigate to the admin of Sign Customiser for your store Click on "Customisers" in the home menu Click on the customiser you wish to edit From the left-hand menu, go to Email Workflows → Manufacturer Email. Add the email under Receiver Email and click Save on the bottom right to save the changes.

How to include SVG, EPS, and Illustrator-compatible PDF files in manufacturer emails

To include SVG, EPS, or Illustrator-compatible PDF files in your supplier/manufacturer email please follow these instructions. Navigate to Sign Customiser admin on your store. Click on "Customisers" in the home menu Click on the customiser you wish to edit From the left-hand menu, go to Email Workflows → Manufacturer Email. In the template editor, use the variable picker to insert a download link for each file type you've enabled. The three variables are: svgPreviewLink — the SVG file URL epsPreviewLink — the EPS file URL aiPreviewLink — the Illustrator-compatible PDF (AI) file URL Wrap each variable in a link tag so it appears as a clickable download. The simplest pattern is an anchor ( <a> ) tag whose href points at the preview link variable, with visible text such as "Link" or "Download". Hit save at the bottom of the form. Only include the lines for the file types you've enabled in General Settings — variables for file types that aren't enabled will render as empty. Cut-out metal signs: the same svgPreviewLink, epsPreviewLink, and aiPreviewLink variables carry the cut-path file for cut-out customisers — no new template variables are needed. This is what the email template looks like once download links have been added. Here is an example of the Manufacturer email with a SVG download link. EPS and AI links appear in the same way when those formats are enabled.

How to enable/disable SVG, EPS, and Illustrator-compatible PDF files for manufacturing

To enable/disable SVG, EPS, and Illustrator-compatible PDF files for manufacturing purposes please follow these instructions. Navigate to Sign Customiser admin on your store. Click on "Customisers" in the home menu Click on the customiser you wish to edit From the left-hand menu, go to Settings → General Settings. Scroll down to the Generate SVG image of sign section. You'll see three options: SVG Image — the scalable vector file used for CNC machines and letter tracing. EPS Image — opens in most cutting, routing, and plotting software. AI Image — an Illustrator-compatible PDF saved with an.ai filename that opens cleanly in Adobe Illustrator. Set any of these to Yes to enable the file type for this customiser. Hit save at the bottom of the form. EPS and AI files are converted from the generated SVG on our server, so turning on EPS or AI will also keep SVG generation enabled automatically.

How to find the SVG, EPS, .AI file in the Shopify

whenever a sign is ordered, you can access the order in Shopify admin page and download the SVG file by clicking on the _svg: "Link". To use this feature, you must have already enabled the SVG Files for manufacturing.

Hide Custom Sign Products from Your Storefront

Every time a user adds a custom sign to the cart, our app creates the sign as a "product" in your Shopify backend. This is necessary for handling and purchasing the sign. However, since these are customised products, you may wish to hide them from being displayed on your storefront. There are two ways to do this — you only need to pick one: Option 1 (recommended): Unlist your custom sign products. A single setting in Sign Customiser hides every new custom sign from your storefront automatically. No further work required. Option 2: Keep products as "Active" and hide them through your Shopify storefront settings. This involves a few configuration steps in Shopify.

Automatically deleting generated products

The products generated by the Sign Customiser are necessary for your users to purchase their customised products. Therefore, it is not possible to use Sign Customiser without generating products. However, we understand that this can be frustrating when viewing your product list. In this article, we will guide you on how to automatically delete these products using an app named Mechanic. Please note that: The Mechanic app is separate from the Sign Customiser and requires a monthly fee of $9 to use. Please be aware that the Mechanic app performs the action of deleting your products, and therefore, you use it at your own risk. We cannot be held responsible if the app deletes any wanted products

Retrieve generated sign products not purchased

Every generated sign product carries the sign-customiser-generated tag. Purchased products also carry the npc_ordered tag. Combine those tags in Shopify's product search to find generated products that have not been purchased. Log in to your Shopify admin and open Products. Open the product search or filter field. Enter tag:sign-customiser-generated NOT tag:npc_ordered. Shopify now lists generated sign products that do not have the purchased-product tag. Filter one customiser Add its sc-customiser-ID tag to the search. You can also open the managed collection titled with that customiser's name before reviewing products. Do not filter only on product type Custom Neon. That type now identifies neon signs only. Acrylic, metal, stencil, wood, aluminium, braille, wood-frame and lightbox products use their own category-specific types.

How your products are created

Sign Customiser makes a product each time a customer designs a sign and adds it to the cart.

How SEO is treated for Custom Signs in Shopify

The custom signs created by our app are automatically hidden from search engines. We apply standard Shopify properties to ensure these products are excluded from SEO indexing. These includes settings recommended in the following guide: Create A Hidden Product in Shopify. These settings are applied automatically when a product is created by our app, and no additional action is required on your end.

Change Shopify Sale Channel for Products

You can change the sales channel that a product generated by a sign customiser is assigned to by following these steps. Navigate to the admin of Sign Customiser for your Shopify store. From the home page, click Tools & Settings. Click Integrations and Webhooks. Click on the Shopify integration. Click Edit Integration in the top right corner. Select the Sales Channel you wish to automatically publish to by clicking on the Publication select option and choosing one. Click Save in the modal.

Autogenerate SKU for sign products in Shopify?

Our app generates a new product in Shopify for every custom sign added to the cart by a customer. While the app does not assign SKUs automatically, you can implement an automatic SKU generation system using a third-party app. Below is a step-by-step guide to help you set this up.

Free Shipping for Custom Products in Shopify

If you are looking to provide free shipping for your custom sign products generated by our app, you might face challenges with Shopify's default settings. Shopify does not currently support assigning Shipping Profiles to product types or collections—only to specific products. This limitation can complicate setting up free shipping for products created by our customiser. While "free shipping discounts" exist in Shopify, they do not offer conditional rules to restrict the discount to specific product types or collections. How to identify generated sign products Prefer the Sign Customiser Products collection or the sign-customiser-generated tag. To target one customiser, use its collection or the sc-customiser-ID tag. Product type is only a fallback: neon remains Custom Neon, while other categories use Custom Acrylic Sign, Custom Metal Sign, Custom Cut-out Metal Sign, Custom Stencil, Custom Wooden Sign, Custom Aluminium Sign, Custom Braille Sign, Custom Wood Frame Sign and Custom Lightbox.

Getting Started with the Simple Letter Model

The Simple Letter Model is ideal for merchants who sell signs with standardised width or height and straightforward pricing (e.g., 40 cm, 60cm, 80 cm). It lets you easily set up pricing based on size, character count, and number of lines. If you need more flexibility for pricing and dynamic size scaling, see the Advanced Letter Model.

Sizes – Simple Letter Model

Sizes in the Simple Letter Model are based on your size strategy: fixed width or fixed height combined with the maximum characters per line and maximum number of lines allowed for each size.

Pricing - Simple Letter Model

Before configuring pricing, make sure you have already set up your Sizes.

Fonts - Simple Model

Before configuring fonts, make sure you have already set up your Pricing and Sizes sections. Fonts in the Simple Letter Model rely on these settings to accurately calculate sign dimensions and pricing.

Request Essential Information – Simple Letter Model

This guide explains how to collect the information you need from your manufacturer to set up the Simple Letter Model customiser.

Getting Started with the Advanced Model

The Letter Model is designed for merchants who need flexible pricing and scalable sign dimensions. Unlike the Simple Letter Model, which uses predefined sizes, the Advanced Letter Model calculates the sign's dimensions and price dynamically based on the selected font, text, and size. This guide will walk you through the main steps required to create a functional Advanced Letter Model customiser, from collecting information from your supplier to configuring Pricing, Sizes and Fonts.

Sizing - Advanced model

This guide explains how to configure Sizes for the Advanced letter Model. Sizes in this model are based on a Scale Multiplier that dynamically adjusts the sign's dimensions according to the selected font. This section covers everything you need to configure within the Sizes settings in the Advanced Letter Model.

Pricing - Advanced letter model

Pricing in the Advanced Letter Model allows you to combine multiple calculations to create a pricing structure that reflects your real production costs. Unlike fixed-size pricing, this model calculates costs based on the actual material length required to produce each letter. The system traces the precise outlines of every character and multiplies them by your material rate, resulting in highly accurate pricing. This guide explains how to configure the Pricing settings for the Advanced Letter Model. Works with AI Sign Designer The Advanced Letter Model supports AI Sign Designer for neon signs and channel letter signs (Acrylic and Metal). AI-generated SVG designs are measured using the same material length calculations as typed text — the system traces every path in the converted SVG and prices it by your cost per centimetre. To enable AI Sign Designer on a Material Length customiser, see the AI Sign Designer Guide.

Fonts - Advanced Model

This guide explains how to configure fonts for the Advanced Letter Model, assign pricing models, adjust font spacing, and test measurement accuracy.

Letter Material Cost

Letter Material Cost is a pricing method used in the Advanced Letter Model. It calculates the price of letters based on the actual amount of material required to produce them. Key Benefits: Accurate pricing: Charge based on the actual material used. Font-sensitive pricing: Complex fonts use more material and thus cost more. Flexible pricing tiers: Set different material costs for different sign dimensions. Real-time calculations: Prices update as customers change their text or fonts. AI Sign Designer compatible: The same calculation can be used for AI-generated SVG designs.

Understanding Font Measurements in the Advanced Letter Model

This guide explains how and what you need to consider when setting the minimum font size in the Advanced Letter model.

Manually calculate shipping cost value

To do these calculations yourself, first must have your shipping cost matrix provided to you by your supplier/freight company. The formula to calculate the shipping cost per centimeter squared based on a defined cost per measurement is as follows. For the current size range, you are editing the price formula; you should match the range limit value with the step in your shipping cost matrix and retrieve the cost price value. E.g. You have set a max size range that was 75cm, and in the shipping cost matrix, you have found the cost price for 75cm by 75cm to be a value of $98.00 Dimensions:75cm by 75cm Price:$98.00 Calculation:98 / (75*75) = $0.017 per centimeter~ number was rounded to 3 decimals

Determine Material Cost from Average Cost per Letter

If your supplier provides an average cost per letter instead of a material cost per centimetre or inch, you can use the Advanced Letter Model to determine an appropriate Letter Material Cost. This guide will show you how to calculate the average material length used by a font and use this information to determine the material cost per centimetre.

Request essential information - Advanced model

This guide explains how to collect the information required from your manufacturer to configure the Advanced Letter Model customiser.

Get your shipping cost matrix

This Sign Customiser guide covers Get your shipping cost matrix with the steps and context you need to complete the workflow.

Test Sign Measurement Accuracy

We have provided a way to test the measurement accuracy of your fonts using our app. This will allow you to manually measure the width, height and material length of any text combination with any font of your choosing.

Sizing - Frame Fit Model

The frame (outer edges of a sign) is the primary factor for a sizing. “Outer edges” refers to the full boundary or perimeter of your sign. In other words, it’s the total width and height measured from the very leftmost point to the rightmost point and from the topmost point to the bottommost point of the finished sign. By always measuring from the outermost tips of a sign, you’ll get a clear and consistent measurement for quoting, production, and installation. Cut-out metal signs also use Frame Fit sizing. For Mode B (AI silhouette) cut-outs, the bounding box of the AI-generated shape drives the size.

Pricing - Frame Fit model

Pricing in the framefit model is very similar to the advanced letter model pricing. In frame fit, a pricing formula is not tied to a font; you can only have one pricing formula per frame fit customiser. The frame (outer edges of a sign) is the only factor that is considered when applying a price calculation. Cut-out metal signs use the same Frame Fit area pricing — the panel dimensions drive the calculation.

Frame Fit Model

Frame Fit lets customers choose a sign width and height. A size boundary sets the sign's base price. You can add component and mounting charges. A separate parcel calculation can add a shipping charge or send weight to Shopify.

Introduction to the Fixed Height Model

A fixed height model is a collection of sizes, all of which are set to a nominated height per line measured in centimeters. e.g. Small at 10cm, Medium at 20cm and large at 30cm. For each size, the following parameters can be set The height The minimum amount of characters. The maximum amount of characters (optional) The number of lines of text allowed. The height for a single-line sign will always be the nominated height no matter the character count. However, the overall height for a multiline sign can vary and will be determined by The nominated height per line The natural height of the characters The distance between lines based on the font Here's a visual example with the nominated height set to 50cm. The tallest line, the capital letter M, will take on this number. The smaller letter m is shorter than capital letter M, therefore it is only a fraction of the nominated height - 37.84cm. In a multiline scenario, all lines will naturally scale from the tallest line. Combined with the space between the lines, calculated by the app to be 32.49cm brings the total to 120.33cm. This method allows the app to produce measurements in the most accurate way possible while maintaining a fixed height per line.

Pricing - Fixed Height Model

With a fixed height model, the price of a neon sign is determined by its size, number of characters, number of lines, and font. Here are two examples to illustrate how pricing is calculated.

Tracking events for ad conversions

A custom JavaScript event fires after a form submission or a successful inline Shopify cart addition. Use these events for ad tracking, CRM data, or storefront scripts. The three tracking events in the List of events section are not available to Starter, Standard, or Pro plan families. This restriction does not apply to ShareLink events. Note: Existing form:submitted webhook integrations continue to fire. For a new integration, read submissions from the quotes API. The API also returns submission history.

Send Google Ads click IDs to your CRM

Sign Customiser stores the Google Ads click IDs (gclid, gbraid, wbraid) of each form submission. Read them from the quotes API, a webhook, merchant emails or JavaScript events, then report offline conversions back to Google Ads.