Shopify Product Management

Hide Custom Sign Products from Your Storefront

Every time a user adds a custom sign to the cart, our app creates the sign as a "product" in your Shopify backend. This is necessary for handling and purchasing the sign. However, since these are customised products, you may wish to hide them from being displayed on your storefront. There are two ways to do this — you only need to pick one: Option 1 (recommended): Unlist your custom sign products. A single setting in Sign Customiser hides every new custom sign from your storefront automatically. No further work required. Option 2: Keep products as "Active" and hide them through your Shopify storefront settings. This involves a few configuration steps in Shopify.

Automatically deleting generated products

The products generated by the Sign Customiser are necessary for your users to purchase their customised products. Therefore, it is not possible to use Sign Customiser without generating products. However, we understand that this can be frustrating when viewing your product list. In this article, we will guide you on how to automatically delete these products using an app named Mechanic. Please note that: The Mechanic app is separate from the Sign Customiser and requires a monthly fee of $9 to use. Please be aware that the Mechanic app performs the action of deleting your products, and therefore, you use it at your own risk. We cannot be held responsible if the app deletes any wanted products

Retrieve generated sign products not purchased

Every generated sign product carries the sign-customiser-generated tag. Purchased products also carry the npc_ordered tag. Combine those tags in Shopify's product search to find generated products that have not been purchased. Log in to your Shopify admin and open Products. Open the product search or filter field. Enter tag:sign-customiser-generated NOT tag:npc_ordered. Shopify now lists generated sign products that do not have the purchased-product tag. Filter one customiser Add its sc-customiser-ID tag to the search. You can also open the managed collection titled with that customiser's name before reviewing products. Do not filter only on product type Custom Neon. That type now identifies neon signs only. Acrylic, metal, stencil, wood, aluminium, braille, wood-frame and lightbox products use their own category-specific types.

How SEO is treated for Custom Signs in Shopify

The custom signs created by our app are automatically hidden from search engines. We apply standard Shopify properties to ensure these products are excluded from SEO indexing. These includes settings recommended in the following guide: Create A Hidden Product in Shopify. These settings are applied automatically when a product is created by our app, and no additional action is required on your end.

Change Shopify Sale Channel for Products

You can change the sales channel that a product generated by a sign customiser is assigned to by following these steps. Navigate to the admin of Sign Customiser for your Shopify store. From the home page, click Tools & Settings. Click Integrations and Webhooks. Click on the Shopify integration. Click Edit Integration in the top right corner. Select the Sales Channel you wish to automatically publish to by clicking on the Publication select option and choosing one. Click Save in the modal.

Autogenerate SKU for sign products in Shopify?

Our app generates a new product in Shopify for every custom sign added to the cart by a customer. While the app does not assign SKUs automatically, you can implement an automatic SKU generation system using a third-party app. Below is a step-by-step guide to help you set this up.

Free Shipping for Custom Products in Shopify

If you are looking to provide free shipping for your custom sign products generated by our app, you might face challenges with Shopify's default settings. Shopify does not currently support assigning Shipping Profiles to product types or collections—only to specific products. This limitation can complicate setting up free shipping for products created by our customiser. While "free shipping discounts" exist in Shopify, they do not offer conditional rules to restrict the discount to specific product types or collections. How to identify generated sign products Prefer the Sign Customiser Products collection or the sign-customiser-generated tag. To target one customiser, use its collection or the sc-customiser-ID tag. Product type is only a fallback: neon remains Custom Neon, while other categories use Custom Acrylic Sign, Custom Metal Sign, Custom Cut-out Metal Sign, Custom Stencil, Custom Wooden Sign, Custom Aluminium Sign, Custom Braille Sign, Custom Wood Frame Sign and Custom Lightbox.