Sign Customiser

Overview of Sign Components — the building blocks that define the visual and structural makeup of your signs

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Sign Components are the building blocks that define the physical makeup of your signs. This is where you control what materials, colours, and pricing apply to each individual part of the sign — the face, the sides, the trim, the lighting, and so on.

The Sign Components section appears in the left-hand sidebar of your customiser admin. Which components you see depends on the type of customiser you’re running.

Components by Customiser Type

Channel Letter Customisers

Channel letter customisers use Letter Types. Each Letter Type (e.g. “3D Illuminated Acrylic”) contains individual letter parts:

  • Face — the front surface of the letter

  • Side — the return/edge of the letter

  • Trim — decorative trim cap

  • Halo — the backlit glow effect

Each letter part can have its own colours, materials, and pricing. See the Letter Parts article for configuration details.

Lightbox customisers use Lightbox Types. Each Lightbox Type (e.g. “Circle Shape”, “Rectangle”) contains individual component types:

  • Face — front panel

  • Back — rear panel

  • Border — frame edge

  • Internal Light — illumination

  • Top, Bottom, Left, Right — individual sides (where applicable)

Each component type can have its own colours, materials, and pricing. See the Lightbox Types article for configuration details.

Neon Customisers

Neon customisers use a different set of components:

  • Tube Colours — the colour of the neon tube

  • UV Colours — ultraviolet colour options

  • Materials — tube materials and finishes

  • Jackets — protective coatings for the tube

Cut-Out Metal Customisers

Cut-out metal customisers use Panels instead of Backboards. Each panel is a shape (rectangle, circle, plaque, banner, and so on) that the customer’s design is physically cut out of as negative space — the wall behind shows through the cuts.

  • Panels — the panel shape options customers can choose from

  • Panel colour — the panel finish (the only required colour selection for cut-out signs)

  • Materials — sheet material options such as Raw steel or Black powder coat

  • Mountings — the same mounting options that apply to other sign types

  • Additional Input Options — extra customer inputs such as an outdoor clear coat toggle

See the Metal Cut-Out Signs article for the full overview, including the two design modes (plaque plus cut-outs, or whole-design AI silhouette).

How Sign Components Relate to Pricing

Sign Components add a second layer of pricing on top of your base price:

  1. Base pricing — set in Core Setup → Pricing. This covers the fundamental cost of the sign (per-character for channel letters, per-area for lightboxes).

  2. Component pricing — set within each Letter Type, Lightbox Type, or neon component. Lets you charge more or less for specific materials, colours, or parts.

  3. Mounting fees — optional add-on costs configured under Mountings.

For example, a brushed stainless steel face on a channel letter can cost more than a standard acrylic face — that difference is handled through component pricing, not base pricing.

Where to go next: Check the specific article for your customiser type — Letter Parts for channel letters, Lightbox Types for lightboxes, Cut-out panels and panel colours for cut-out metal signs, or Mountings for supplementary mounting fees.